Emma Robinson
Hunter Valley ,NSW
Summary
My name is Emma i am 18 years old and have been in hospitality for over 3 years now i have experience in making coffee, waitressing, serving and training other new staff.
im an extremely hard worker and i do everything i can to make my work place a happy and fun environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
the coffee emporium
Cessnock , Nsw
2021.11 - 2024.02
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Operated cash registers to process customer payments.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Crew Member
McDonalds
Cessnock
2021.02 - 2021.11
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Restocked kitchen supplies including food products and utensils.
- Packed fast food products in approved containers, cups, and bags.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Education
St Josephs
lochinvarSkills
- Organization
- Customer Service
- Food Running
- Cash Handling
- Positive and Professional
- Team Leadership
Certification
- CPR & first aid
- Police check
- Covid infection control training
References
References available upon request.
Timeline
Barista
the coffee emporium
2021.11 - 2024.02
Crew Member
McDonalds
2021.02 - 2021.11
St Josephs
- CPR & first aid
- Police check
- Covid infection control training
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