Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Emma Roderick

Perth,WA

Summary

Dynamic customer service professional with experience at Best&Less and 4WD Supacentre, excelling in conflict resolution and ensuring customer satisfaction. Proven ability to work efficiently in fast-paced environments while maintaining a clean and organized workspace. Recognized for a cooperative attitude and a strong commitment to team success, consistently enhancing the customer experience.

Also, I've had experience in childcare, and I am an attentive and creative professional passionate about helping young children develop emotional, social, and educational skills. Familiar with developmentally appropriate activities and experienced by providing nurturing environments conducive to learning. Promote physical, emotional and social health to complement academic progress.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

4WD supacentre
11.2025 - 12.2025

( WAS A CHRISTMAS CASUAL )

  • Processed customer transactions accurately and efficiently at a retail checkout.
  • Assisted customers with product inquiries and provided excellent service.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Greeted customers and provided friendly customer service.

Customer Service Cashier

Best&Less
05.2022 - 03.2025
  • Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
  • Answered product questions using knowledge of sales and store promotions.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained a clean and organized checkout area to enhance customer experience.

Waitress

Six Willows Cafe
03.2022 - 03.2022

( WORK EXPERIENCE)

  • I remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working at tables.
  • cleaned
  • Prepared food.

School Canteen Worker

Rostrata Primary School
05.2021 - 05.2021

( WORK EXPERIENCE)

  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.

Education

Certificate III - Cabin Crew

South Metropolitan TAFE
Jandakot, WA
06.2023

High School Diploma -

Lynwood Senior High School
Parkwood, WA
11.2022

Skills

  • Visual representations
  • Customer satisfaction
  • Cooperative attitude
  • Conflict resolution techniques
  • can work quickly and efficiently
  • Good organizational skills
  • kind and bubbly representative

Certification

I have a Cert II in:

- Hospitality

- Permaculture


Cert III in Cabin Crew

References

References available upon request.

Timeline

Customer Service Cashier

4WD supacentre
11.2025 - 12.2025

Customer Service Cashier

Best&Less
05.2022 - 03.2025

Waitress

Six Willows Cafe
03.2022 - 03.2022

School Canteen Worker

Rostrata Primary School
05.2021 - 05.2021

Certificate III - Cabin Crew

South Metropolitan TAFE

High School Diploma -

Lynwood Senior High School
Emma Roderick