Emma Ross

• Completed necessary reports and documentation on time and to specifications.
• Monitored students with a variety of health conditions.
• Administered medication.

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• Assisted in the management of a team.
• Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
• Supported student physical, mental, and social development using classroom games and activities.
• Managed classroom behaviour effectively by establishing clear expectations, modelling appropriate conduct, and consistently enforcing established rules and consequences.
• Modified lessons and curriculum to accommodate diverse learners.
• Delegated tasks in an efficient manner.

• Assisted in training new team members on procedures and best practices, ensuring consistent performance across the team.
• Used POS system to enter orders, process payments and issue receipts.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Handled cash with high accuracy and took care to check bills for fraud.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.