Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Accomplishments
Timeline
Generic

Emma Rozario

Glen Iris,VIC

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

KFC
01.2020 - Current
  • Beginning in February 2020, I have worked as a customer service team member at KFC Ashburton.
  • In 2023, I was offered a promotion to become part of the management team as a 'Shift Supervisor'.
  • Then, at the beginning of 2024, I was offered a further promotion to become Assistant Manager of the store.
  • This role has allowed me to gain more responsibilities and conduct a variety of tasks, including; KPIs, hiring, banking, and mentoring younger employees.

Education

Bachelor of Fashion Enterprise -

RMIT
01.2026

Bachelor of Arts -

The University of Melbourne
Melbourne, VIC
01.2023

VCE, Year 12 -

Sacre Coeur College
Glen Iris, VIC
11.2022

Skills

  • Communication
  • Public Speaking
  • Customer Service
  • Organisation
  • Teamwork / Collaboration
  • Innovation
  • Time Management
  • Recruiting and interviewing
  • Product and service knowledge
  • Staff Development

Certification

Certificate of Communication, Australian Speech and Communication Association - 2022

Volunteer Experience

  • EMOTION 21, 2022
  • St Ignatius Catholic Church, Richmond, 2019
  • Central Park Childcare, Malvern, 2019

Accomplishments

  • ATAR, 94.60 - Business Management 43, Australian History 41, Psychology 41, English 39, Further Mathematics 37, Theatre Studies 37
  • Certificate of Communication ACSA, High Distinction, 2022
  • Recognised Commitment to Music, 2021
  • ASCA Speech Exam, High Distinction, 2021
  • Award for academic endeavour - Religious Education, 2021
  • Award for academic endeavour - Theatre Studies, 2021
  • Award for academic endeavour - Theatre Studies, 2020
  • Sacred Heart Class Leader, 2020
  • Recognised Commitment to Music, 2020
  • ASCA Speech Exam, High Distinction, 2020
  • Sacred Heart Class Leader, 2019
  • Award for academic endeavour - Textiles and Design, 2019
  • Dux Award - Drama, 2019
  • Dux Award - Textiles and Design, 2019
  • AMEB Singing Exam, 2019
  • Recognised Commitment to Music, 2019
  • ASCA Speech Exam, High Distinction, 2019
  • AMEB Singing Exam, 2018
  • Recognised Commitment to Sport, 2018
  • Recognised Commitment to Music, 2018
  • AMEB Singing Exam, 2017
  • Recognised Commitment to Sport, 2017
  • ASCA Speech Exam, High Distinction, 2017

Timeline

Assistant Manager

KFC
01.2020 - Current

Bachelor of Fashion Enterprise -

RMIT

Bachelor of Arts -

The University of Melbourne

VCE, Year 12 -

Sacre Coeur College

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Emma Rozario