Emma Sioli
Saint Johns Park,NSW
Summary
Professional and knowledgeable senior receptionist versed in administrative support and customer service. Offering 5 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills. Organized and efficient receptionist administrator supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.
Overview
6
6
years of professional experience
Work History
Receptionist Administrator
TFH Hire Services
03.2023 - 07.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Receptionist Administrator
Super Start Batteries Pty Ltd
02.2019 - 02.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Accounts Payable Clerk
Rossfrieght Express Pty Ltd
05.2017 - 01.2019
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Registered transactions and data on accounting database to track history and safeguard information.
Education
Graduate Certificate - Business Administration
Best Training Pty Ltd
Auckland, NZ01.1999
Certificate IV - Administration, Financial And Computer Skills
Tricias Total Coordination Ltd
Auckland, NZ05.1996
Skills
- Industry Best Practices
- PA Systems
- Office Cleaning
- Providing Feedback
- Customer Care
- Patient Relations
- Employee Timesheet Processing
- Revenue Operations
- Entry Recording
- Weekly Payroll
- Efficient Service
- Administrative Updates
- Call Forwarding
- Multi-Line Phone Operation
references
Daniel Kafrouni
(Operational Manager)
0447 561 357
Mojitaba Amiri
(Logistics Coordinator)
0469 326 943
Timeline
Receptionist Administrator
TFH Hire Services
03.2023 - 07.2023
Receptionist Administrator
Super Start Batteries Pty Ltd
02.2019 - 02.2023
Accounts Payable Clerk
Rossfrieght Express Pty Ltd
05.2017 - 01.2019
Graduate Certificate - Business Administration
Best Training Pty Ltd
Certificate IV - Administration, Financial And Computer Skills
Tricias Total Coordination Ltd
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