Emma Slater
Garran ,ACT
Summary
Reliable and upbeat shop assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Coaching Staff Member
Basketball ACT
01.2023 - Current
- Enhanced team performance by developing and implementing comprehensive coaching strategies.
- Improved player skillsets through tailored individual training sessions and targeted feedback.
- Collaborated with fellow coaches to design effective practice drills and game plans.
- Evaluated player performance through regular assessments, identifying areas for improvement and providing constructive criticism.
Shop Assistant
Friendly Grocer Supermarket
06.2022 - Current
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Developed strong product knowledge, effectively educating customers on features and benefits.
- Promoted special offers and discounts to boost revenue during promotional events or slow periods.
- Completed daily tasks accurately and on-time to support shop needs.
Babysitter
Families In The Community
01.2020 - Current
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
Education
High School Diploma -
Canberra Grammar School
Red Hill, ACT11.2023
Skills
- Task prioritization
- Organizational skills
- Effective communication
- Empathy and understanding
- Emotional intelligence
- Time management
- Stress management
- Problem solving
- Facility Maintenance
- Product Knowledge
- Relationship Building
- Hand-Eye Coordination
- Teamwork and collaboration
Certification
Responsible service of Alcohol
Working with vulnerable peoples card
Timeline
Coaching Staff Member
Basketball ACT
01.2023 - Current
Shop Assistant
Friendly Grocer Supermarket
06.2022 - Current
Babysitter
Families In The Community
01.2020 - Current
High School Diploma -
Canberra Grammar School
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