Summary
Work History
Education
Skills
Futurelocation
Pastexperience
Personal Information
Timeline
Generic

Emma Smith

Melbourne,Vic

Summary

I am a 21 year old female just recently finished my post working as a Receptionist and social ambassador within Snapstay hostel in Hoi An, Vietnam. Where I elevated guest satisfaction through personalized service and outstanding communication. I excel in fast paced environments, demonstrating resilience and effective decision-making under pressure. I bring a friendly demeanor to every team which allows me to foster meaningful relationships.

Work History

Receptionist / Lifeguard / Sports and Exercise Assistant

I.S.E Dundee
, Scotland
  • Conducted gym inductions for new customers.
  • Maintained focus on pool safety and efficiently prevented potential incidents.
  • Demonstrated quick decision-making and response in emergency situations while maintaining a calm demeanor.
  • Ensured rule compliance to uphold safety standards through consistent communication with staff and community.

English Teacher

GotoCO
, Thailand
  • Demonstrated unwavering commitment to positively impacting students' lives.
  • Resilience and Patience: Teaching can be challenging at times, especially in an unfamiliar setting.
  • Maintained an optimistic outlook to overcome challenging situations.
  • Enhanced ability to interact effectively across cultural boundaries and language barriers by engaging with a diverse group of students, colleagues, and community members.
  • Developed decision-making abilities under pressure in unexpected situations.

Receptionist and Social Ambassador

Snapstay hostel
Hoi An, Vietnam
  • Delivered outstanding customer service by addressing guest inquiries and requests.
  • Developed multitasking abilities through efficient task prioritization in fast-paced environments.
  • Increased guest satisfaction by recommending tailored hostel activities based on individual interests.
  • Fostered meaningful relationships through personalized engagement.

Front of House Waitress

Tartan Coffee House
  • Delivered high-quality service by taking orders, serving food and beverages, and ensuring customer satisfaction in a fast-paced environment.
  • Facilitated prompt service by effectively managing food and drink requests during high-demand times.
  • Supported stock organization and cleaning routines to ensure hygiene and safety standards were always met.

Waitress and Food Handler

Crollas Gelataria
  • Greeted customers courteously while delivering exceptional service.
  • Maintained cleanliness and hygiene throughout store to meet health and safety standards.
  • Ensured reliable service quality amidst high-pressure periods.

Education

Advanced Higher - Physical Education

Harris Academy Dundee
Dundee
08.2021

CPR And First Aid Qualified -

I.S.E

Skills

  • Good communication and interpersonal skills
  • Strong team member
  • Ability to work using one's own initiative
  • Ability to prioritize and organize workload
  • Ability to motivate oneself and others
  • Friendly and approachable

Futurelocation

Not Provided, Melbourne, Not Provided, Not Provided, Australia

Pastexperience

  • Receptionist / Sports and Exercise Assistant / Lifeguard, I.S.E Dundee, 2 years, Not Provided, Dundee, Not Provided, Not Provided, Scotland
  • Receptionist and Social Ambassador, Snapstay Hostel, Current, Not Provided, Hoi An, Not Provided, Not Provided, Vietnam
  • Camp Counsellor / Lifeguard, Summer Camp, 3 months, Not Provided, Not Provided, Not Provided, Not Provided, Canada
  • English Teacher, Rural School, 2 months, Not Provided, Not Provided, Not Provided, Not Provided, Thailand
  • Front of House, Hospitality, 2 years, Not Provided, Not Provided, Not Provided, Not Provided, Not Provided
  • Waitress, Crollas Gelataria, 1 year, Not Provided, Not Provided, Not Provided, Not Provided, Not Provided
  • Part-Time Waitress, Tartan Coffee House, Not Provided, Not Provided, Not Provided, Not Provided, Not Provided, Not Provided

Personal Information

  • Age: 21
  • Gender: Female

Timeline

Front of House Waitress

Tartan Coffee House

Waitress and Food Handler

Crollas Gelataria

Receptionist / Lifeguard / Sports and Exercise Assistant

I.S.E Dundee

English Teacher

GotoCO

Receptionist and Social Ambassador

Snapstay hostel

Advanced Higher - Physical Education

Harris Academy Dundee

CPR And First Aid Qualified -

I.S.E
Emma Smith