Emma Sobey
Highton,Victoria
Overview
3
3
years of professional experience
Work History
Ferguson Plarre
Ferguson Plarre
Geelong
10.2020 - 06.2022
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Waitress
Hi Sushi
Geelong
08.2021 - 12.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Sushi maker.
- Trained new employees.
Pizza Maker
Hustle Pizza
Geelong, VIC
01.2022 - 12.2022
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Monitored and maintained clean working areas and cooking surfaces.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Retail Sales Assistant
Harris Scarfe
Geelong, VIC
01.2023 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Increased sales by offering advice on purchases and promoting additional products.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Traffic Controller
Core Traffic
Geelong, VIC
06.2023 - 10.2023
- Communicated with team members using hand signals and radios.
- Assembled signs and cones to direct traffic through construction sites.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Routed traffic around construction sites for worker and driver safety.
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
- Stood for 10+ hours with "Stop/Slow" paddle directing traffic.
Education
High School Diploma -
Belmont High School
Geelong, VIC10.2022
Skills
- Communication
- Organisation
- Multitasking
- Teamwork
Availability
Monday - Friday 9am -5pm.
Fulltime work only.
Timeline
Traffic Controller
Core Traffic
06.2023 - 10.2023
Retail Sales Assistant
Harris Scarfe
01.2023 - 06.2023
Pizza Maker
Hustle Pizza
01.2022 - 12.2022
Waitress
Hi Sushi
08.2021 - 12.2022
Ferguson Plarre
Ferguson Plarre
10.2020 - 06.2022
High School Diploma -
Belmont High School