Overview
Work History
Education
Skills
Availability
Timeline
Generic

Emma Sobey

Highton,Victoria

Overview

3
3
years of professional experience

Work History

Ferguson Plarre

Ferguson Plarre
10.2020 - 06.2022
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Waitress

Hi Sushi
08.2021 - 12.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Sushi maker.
  • Trained new employees.

Pizza Maker

Hustle Pizza
01.2022 - 12.2022
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.

Retail Sales Assistant

Harris Scarfe
01.2023 - 06.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.

Traffic Controller

Core Traffic
06.2023 - 10.2023
  • Communicated with team members using hand signals and radios.
  • Assembled signs and cones to direct traffic through construction sites.
  • Controlled pedestrian movements to prevent intrusion into work zones.
  • Routed traffic around construction sites for worker and driver safety.
  • Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
  • Stood for 10+ hours with "Stop/Slow" paddle directing traffic.

Education

High School Diploma -

Belmont High School
Geelong, VIC
10.2022

Skills

  • Communication
  • Organisation
  • Multitasking
  • Teamwork

Availability

Monday - Friday 9am -5pm.

Fulltime work only.  

Timeline

Traffic Controller

Core Traffic
06.2023 - 10.2023

Retail Sales Assistant

Harris Scarfe
01.2023 - 06.2023

Pizza Maker

Hustle Pizza
01.2022 - 12.2022

Waitress

Hi Sushi
08.2021 - 12.2022

Ferguson Plarre

Ferguson Plarre
10.2020 - 06.2022

High School Diploma -

Belmont High School
Emma Sobey