Summary
Overview
Work History
Skills
References
Timeline
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Emma Stewart

Glenella,Australia

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Pharmacy Assistance

United Chemist Slade Point
Slade Point, QLD
11.2024 - Current
  • Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates, and placing orders.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
  • Stocked shelves and supplies, and organized displays to focus customers' attention on specific items.
  • Greeted customers upon arrival at the pharmacy counter.
  • Received written prescriptions and patient refill requests, evaluating information for completeness and accuracy before filling.

Bartender

The Rabbit Hole
Mackay , QLD
10.2023 - Current
  • Developed good working relationships with fellow employees through effective communication.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Performed opening and closing duties, including restocking supplies.
  • Greeted guests with friendliness and professionalism.
  • Processed payments accurately and efficiently with the POS system.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Made friendly conversation with customers to provide an enjoyable bar experience.

Sales Assistant

Bra's N Things
11.2022 - 02.2023
  • Met with customers to offer assistance with selecting merchandise, finding accessories, and completing purchases.
  • Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
  • Replenished merchandise on shelves as needed throughout the day.
  • Stocked shelves and supplies, and organized displays to focus customers' attention on specific items.
  • Ticketed, arranged, and displayed merchandise to promote sales.
  • Managed cash register transactions accurately and efficiently.
  • Greeted customers and assisted with product selection.
  • Unboxed new merchandise and restocked shelves in appealing, organized arrangements to promote items.
  • Ensured that all promotional materials were properly displayed in their designated areas.

Skills

  • Customer service
  • Product knowledge
  • Phone etiquette
  • Relationship building
  • Effective communication
  • Problem solving
  • Product cross-selling
  • Opening and closing procedures
  • Processing payments
  • Policy and procedure adherence
  • Point of sale systems
  • Teamwork

References

References available upon request.

Timeline

Pharmacy Assistance

United Chemist Slade Point
11.2024 - Current

Bartender

The Rabbit Hole
10.2023 - Current

Sales Assistant

Bra's N Things
11.2022 - 02.2023

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Emma Stewart