Emma Turley
Brisbane,QLD
Summary
- Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
- Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
4
4
years of professional experience
Work History
McDonalds Manager
Whanake Pty Ltd
Birkdale
08.2023 - Current
- Contributed to problem-solving discussions, providing insights on process improvements.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Social Media/ Content Creator Work Experience
Souths Logan Magpies
Loganholme, QLD
06.2024 - 07.2024
- Shadowed the head of social media on game day
- Worked with the club photographer in learning camera angles & techniques
- Learned how to engage the viewers & make posts
Domino's Instore Crew
N/A
Wynnum, QLD
02.2022 - 05.2023
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Operated kitchen equipment and tools, adhering to safety and sanitation standards.
- Assisted in training new crew members on procedures and best practices.
- Monitored cleanliness of workstations, upholding health regulations throughout shifts.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
TAFE
QLD11-2024
Certificate III - Film & Media
TAFE QLD
QLD06-2024
Certificate I - Sports & Fitness
Carmel College
Thornlands, QLD09-2023
Certificate I - Workplace Skills
Carmel College
Thornlands, QLD05-2023
Skills
- Customer service
- Team leadership
- Time management
- Fast Decision-making
- Content production
- Analytics tracking
- Audience engagement
- Adobe Premiere Pro Experience
- Crew leadership
Timeline
Social Media/ Content Creator Work Experience
Souths Logan Magpies
06.2024 - 07.2024
McDonalds Manager
Whanake Pty Ltd
08.2023 - Current
Domino's Instore Crew
N/A
02.2022 - 05.2023
High School Diploma -
TAFE
Certificate III - Film & Media
TAFE QLD
Certificate I - Sports & Fitness
Carmel College
Certificate I - Workplace Skills
Carmel College