Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Turner

Highton

Summary

Dedicated Personal Care Assistant with Ryman Healthcare, skilled in compassionate caregiving and emotional support. Successfully enhanced client well-being through personalised care and effective communication. Proficient in meal preparation and behaviour management, fostering independence and dignity in daily living activities. Committed to creating a safe, nurturing environment for all clients.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Ryman Healthcare
07.2023 - Current
  • Assisted residents with daily living activities, ensuring comfort and safety.
  • Monitored sleeping habits, food intake, behaviours and signs to maintain health standards.
  • Implemented infection control protocols to enhance hygiene practices.
  • Trained new staff on best practices for resident care and safety measures.
  • Advocated for resident needs, ensuring their preferences were prioritized in care decisions.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Provided emotional support, fostering positive relationships with residents.
  • Collaborated with healthcare teams to develop individualized care plans.

Personal Care Assistant

Opal Aged Care, South Valley
04.2013 - 07.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Community Support Worker

Stan Hope
2004 - 2008
  • Facilitated individual and group support sessions to enhance community engagement and personal development.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
  • Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.

Personal Care Assistant

City Of Greater Geelong
2002 - 2004
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Assisted patients with self-administered medications.
  • Assisted with daily living activities, running errands, and household chores.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.

Console Operator

Mobil Service Station
1996 - 2002
  • Increased productivity through efficient management of multiple tasks simultaneously.
  • Customer support by assisting there needs and answer queries
  • Processing sales
  • Balance the till
  • Replenishing products
  • Inventory
  • Opening and closing the store

Education

Certificate III in Pathology Collection 2015-2016 - Pathology

Gordon Institute of TAFE
Geelong, VIC
01-2016

Certificate III - Aged Care Community Services

Gordon Institute of TAFE
Geelong, VIC
12-2002

Skills

  • Emotional support

  • Personal hygiene assistance

  • Grooming assistance

  • Compassionate caregiving

  • Behavior management

  • Compassionate patient care

  • Behavior redirection

  • Meal preparation

Certification

  • PCA - CERTIFICATE III in Aged Care and Community Service
  • CERTIFICATE III in Pathology Collection

Timeline

Personal Care Assistant

Ryman Healthcare
07.2023 - Current

Personal Care Assistant

Opal Aged Care, South Valley
04.2013 - 07.2023

Community Support Worker

Stan Hope
2004 - 2008

Personal Care Assistant

City Of Greater Geelong
2002 - 2004

Console Operator

Mobil Service Station
1996 - 2002

Certificate III in Pathology Collection 2015-2016 - Pathology

Gordon Institute of TAFE

Certificate III - Aged Care Community Services

Gordon Institute of TAFE

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Emma Turner