Emma Turner
Highton
Summary
Dedicated Personal Care Assistant with Ryman Healthcare, skilled in compassionate caregiving and emotional support. Successfully enhanced client well-being through personalised care and effective communication. Proficient in meal preparation and behaviour management, fostering independence and dignity in daily living activities. Committed to creating a safe, nurturing environment for all clients.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Ryman Healthcare
07.2023 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored sleeping habits, food intake, behaviours and signs to maintain health standards.
- Implemented infection control protocols to enhance hygiene practices.
- Trained new staff on best practices for resident care and safety measures.
- Advocated for resident needs, ensuring their preferences were prioritized in care decisions.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Provided emotional support, fostering positive relationships with residents.
- Collaborated with healthcare teams to develop individualized care plans.
Personal Care Assistant
Opal Aged Care, South Valley
04.2013 - 07.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Community Support Worker
Stan Hope
2004 - 2008
- Facilitated individual and group support sessions to enhance community engagement and personal development.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
Personal Care Assistant
City Of Greater Geelong
2002 - 2004
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with self-administered medications.
- Assisted with daily living activities, running errands, and household chores.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
Console Operator
Mobil Service Station
1996 - 2002
- Increased productivity through efficient management of multiple tasks simultaneously.
- Customer support by assisting there needs and answer queries
- Processing sales
- Balance the till
- Replenishing products
- Inventory
- Opening and closing the store
Education
Certificate III in Pathology Collection 2015-2016 - Pathology
Gordon Institute of TAFE
Geelong, VIC01-2016
Certificate III - Aged Care Community Services
Gordon Institute of TAFE
Geelong, VIC12-2002
Skills
- Emotional support
- Personal hygiene assistance
- Grooming assistance
- Compassionate caregiving
- Behavior management
- Compassionate patient care
- Behavior redirection
- Meal preparation
Certification
- PCA - CERTIFICATE III in Aged Care and Community Service
- CERTIFICATE III in Pathology Collection
Timeline
Personal Care Assistant
Ryman Healthcare
07.2023 - Current
Personal Care Assistant
Opal Aged Care, South Valley
04.2013 - 07.2023
Community Support Worker
Stan Hope
2004 - 2008
Personal Care Assistant
City Of Greater Geelong
2002 - 2004
Console Operator
Mobil Service Station
1996 - 2002
Certificate III in Pathology Collection 2015-2016 - Pathology
Gordon Institute of TAFE
Certificate III - Aged Care Community Services
Gordon Institute of TAFE