Emma Whiting

• Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
• Organized educational materials and resources to create an engaging learning environment.
• Assisted in providing a safe and secure environment for children.
• Established positive relationships with parents and guardians by regularly communicating student progress.
• Supervised outdoor playtime while ensuring safety regulations were followed.
• Collaborated with fellow teachers on various projects related to curriculum design and implementation.
• Led story time sessions designed to promote literacy skills among young learners.

Closing the Knowledge Gap: What Factors May Affect Cleft Lip and Palate. A Case/Control Study.

• Prepared comprehensive reports summarizing research findings.
• Maintained a database of all research activities conducted during the course of the project.
• Conducted interviews to facilitate projected outcomes and data analysis for research.
• Identified and compiled lists of potential research subjects in accordance with study objectives and parameters.

• Preschool teacher in 2 – 5-year-old age group
• Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
• Organized educational materials and resources to create an engaging learning environment.
• Assisted in providing a safe and secure environment for children.
• Collaborated with fellow teachers on various projects related to curriculum design and implementation.
• Incorporated music, art, games, books, blocks, puzzles into daily instruction.
• Led story time sessions designed to promote literacy skills among young learners.
• Integrated multicultural themes into instruction plans to foster respect for diversity among students.
• Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.

• Preschool teacher in 3.5 – 5-year-old age group
• Established positive relationships with parents and guardians by regularly communicating student progress.
• Collaborated with fellow teachers on various projects related to curriculum design and implementation.
• Incorporated music, art, games, books, blocks, puzzles into daily instruction.
• Led story time sessions designed to promote literacy skills among young learners.
• Assisted in organizing field trips so students could experience hands-on learning opportunities outside the classroom.
• Integrated multicultural themes into instruction plans to foster respect for diversity among students.

• Answered incoming calls in a professional manner and provided services by scheduling bookings for potential customers
• Managed office supply inventory and ensured adequate stock levels are maintained at all times.
• Organized office operations and procedures, such as scheduling appointments, preparing reports and maintaining records.
• Performed data entry tasks into various computer systems accurately and efficiently.
• Maintained an organized filing system of paper documents and electronic files.

• Provided fashion advice to customers based on their individual needs and preferences.
• Organized stockroom inventory by size, style, color and season.
• Processed payments using point-of-sale systems accurately and efficiently.
• Handled customer complaints in a professional manner while following company policies.
• Performed daily opening and closing procedures such as counting register funds, completing bank deposits.
• Restocked shelves with new arrivals according to store standards for appearance and placement.
• Maintained accurate records of all sales transactions, returns, and exchanges.

• Essential oils and perfume sales.
• Assisted customers with product selection, order placement, and payment processing.
• Generated leads through cold calling and networking activities.
• Attended team meeting, conferences, and other events to promote products or services.
• Recruited new members into the sales team
• Participated in training sessions designed to enhance knowledge of products or services being sold.
• Demonstrated product features to align with customer needs.

• Monitored accounts receivable regularly to ensure timely payment from customers.
• Developed strategies for recovering delinquent accounts in accordance with bank regulations.
• Analyzed financial statements and credit histories of loan applicants to determine eligibility.
• Maintained accurate records of all loan documents, applications, payments, and other related transactions.
• Processed loan requests promptly and efficiently according to established procedures.
• Reviewed existing loans for possible refinancing or modification options.

• Supervised staff members, organized schedules and delegated tasks.
• Ordered supplies and equipment to maintain adequate inventory levels.
• Provided administrative support to management team including preparing reports and presentations.
• Processed payroll accurately ensuring all employees were paid on time.
• Managed, scheduled and coordinated office functions and activities for employees.

• Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
• Organized and maintained filing systems, both paper and electronic.
• Prepared high volume of documents such as correspondence, reports and other materials using Microsoft Office applications.
• Assisted with scheduling meetings and appointments for the office staff.
• Ordered supplies and maintained an inventory of office equipment.
• Sorted mail daily for distribution throughout the organization.
• Performed administrative duties such as photocopying, faxing documents and mailing packages.

• Answered incoming calls, responded to inquiries and directed calls to appropriate personnel.
• Provided general administrative and clerical support including filing, photocopying, scanning and faxing documents.
• Composed routine correspondence such as letters, memos and emails for staff members.
• Inputted data into computer databases using Microsoft Office applications such as Excel, Word and PowerPoint.
• Performed light bookkeeping duties such as maintaining petty cash funds and reconciling credit card statements.
• Maintained positive working relationship with fellow staff and management.

• Provided administrative support to staff members, including copying filing paperwork, and ordering supplies.
• Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
• Answered incoming calls, directed calls and took messages.
• Typed, formatted and edited correspondence and other documents.

• Collaborated with other departments to resolve issues regarding incorrect data entries.
• Maintained confidentiality of sensitive information entered into the system.
• Reviewed existing information for accuracy and made necessary corrections.
• Performed data entry from paper documents into computer systems.

• Organized and maintained filing systems manually.
• Distributed memos, letters, presentations and other documents for internal use.
• Greeted visitors in a professional manner and provided assistance when necessary.
• Answered telephones promptly and directed calls to appropriate personnel.
• Provided administrative support to management staff as needed.
• Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

• Prepared and edited letters, memos, reports, tables and other documents using appropriate software packages.
• Operated word processing equipment to enter, revise and print documents according to staff requirements.
• Proofread documents for accuracy in spelling, grammar and punctuation.

• Greeted customers and responded to inquiries in a professional manner.
• Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
• Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
• Assisted in the development of store displays to promote products.
• Ensured that promotional materials were adequately stocked at all times.
• Organized backroom stock areas as well as kept up with organization of front end display area.
• Handled money, cheques, returns and other forms of payments in accordance with established procedures.
• Adhered to company guidelines for cash register operations including proper opening and closing procedures.
• Assisted customers over the phone with orders, product information, tracking numbers.
• Prepared merchandise for shipment according to company policy ensuring correct packing materials were used.

• Receptionist Typist
• General office duties and customer sales support assist.
• Greeted visitors and provided them with assistance.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
• Provided administrative support to staff members including typing letters, filing documents, and telexing documents overseas when necessary.

• Received incoming mail and distributed it to the appropriate individuals or departments.
• Answered multi-line telephone system; transferred calls to the appropriate party or department; took messages when necessary.
• Prepared and reviewed legal documents such as contracts, deeds, discharge of mortgages, property agreements, titles and settlements.
• Calculated stamp duty tax liabilities on behalf of clients.
• Ensured that all relevant paperwork was prepared accurately for submission to Land Registry, and IRD.