Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Emma Whiting

Main Beach,Queensland

Summary

I consider myself a hardworking employee with good customer service, multitasking and time management abilities. I am highly organized, and proficient in using software such as MS Word, Powerpoint, Excel and Publisher. I am an upbeat, and positive individual with friendly disposition who is comfortable working alone or alongside colleagues in a team environment to accomplish on-time tasks or projects.

Overview

39
39
years of professional experience

Work History

Teacher 4yr-olds Kindergarten

Annabel's Darfield
Christchurch, Canterbury
01.2023 - 04.2024
  • Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
  • Organized educational materials and resources to create an engaging learning environment.
  • Assisted in providing a safe and secure environment for children.
  • Established positive relationships with parents and guardians by regularly communicating student progress.
  • Supervised outdoor playtime while ensuring safety regulations were followed.
  • Collaborated with fellow teachers on various projects related to curriculum design and implementation.
  • Led story time sessions designed to promote literacy skills among young learners.

University of Auckland / Waipapa Taumata Rau

Māori Research Assistant
Christchurch, Canterbury
06.2021 - 09.2023

Closing the Knowledge Gap: What Factors May Affect Cleft Lip and Palate. A Case/Control Study.

  • Prepared comprehensive reports summarizing research findings.
  • Maintained a database of all research activities conducted during the course of the project.
  • Conducted interviews to facilitate projected outcomes and data analysis for research.
  • Identified and compiled lists of potential research subjects in accordance with study objectives and parameters.

Preschool Teacher

Templeton Nursery and Preschool
Christchurch, Canterbury
07.2017 - 12.2022
  • Preschool teacher in 2 – 5-year-old age group
  • Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
  • Organized educational materials and resources to create an engaging learning environment.
  • Assisted in providing a safe and secure environment for children.
  • Collaborated with fellow teachers on various projects related to curriculum design and implementation.
  • Incorporated music, art, games, books, blocks, puzzles into daily instruction.
  • Led story time sessions designed to promote literacy skills among young learners.
  • Integrated multicultural themes into instruction plans to foster respect for diversity among students.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.

Preschool Teacher

The Cat's Pyjamas
West Melton, Christchurch, Canterbury
02.2016 - 06.2018
  • Preschool teacher in 3.5 – 5-year-old age group
  • Established positive relationships with parents and guardians by regularly communicating student progress.
  • Collaborated with fellow teachers on various projects related to curriculum design and implementation.
  • Incorporated music, art, games, books, blocks, puzzles into daily instruction.
  • Led story time sessions designed to promote literacy skills among young learners.
  • Assisted in organizing field trips so students could experience hands-on learning opportunities outside the classroom.
  • Integrated multicultural themes into instruction plans to foster respect for diversity among students.

Office Administrative Assistant

JAE Services NW
Christchurch, Canterbury
09.2006 - 01.2013
  • Answered incoming calls in a professional manner and provided services by scheduling bookings for potential customers
  • Managed office supply inventory and ensured adequate stock levels are maintained at all times.
  • Organized office operations and procedures, such as scheduling appointments, preparing reports and maintaining records.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Maintained an organized filing system of paper documents and electronic files.

Retail Assistant

Sole (Shoe Tree)
Hornby, Canterbury
03.2006 - 12.2008
  • Provided fashion advice to customers based on their individual needs and preferences.
  • Organized stockroom inventory by size, style, color and season.
  • Processed payments using point-of-sale systems accurately and efficiently.
  • Handled customer complaints in a professional manner while following company policies.
  • Performed daily opening and closing procedures such as counting register funds, completing bank deposits.
  • Restocked shelves with new arrivals according to store standards for appearance and placement.
  • Maintained accurate records of all sales transactions, returns, and exchanges.

LeReve Sales Party-Plan Consultant

LeReve
Christchurch, Canterbury
09.2002 - 01.2003
  • Essential oils and perfume sales.
  • Assisted customers with product selection, order placement, and payment processing.
  • Generated leads through cold calling and networking activities.
  • Attended team meeting, conferences, and other events to promote products or services.
  • Recruited new members into the sales team
  • Participated in training sessions designed to enhance knowledge of products or services being sold.
  • Demonstrated product features to align with customer needs.

Loans and Advances Clerk

Direct Cash Orders Ltd
Christchurch, Canterbury
11.1994 - 01.1998
  • Monitored accounts receivable regularly to ensure timely payment from customers.
  • Developed strategies for recovering delinquent accounts in accordance with bank regulations.
  • Analyzed financial statements and credit histories of loan applicants to determine eligibility.
  • Maintained accurate records of all loan documents, applications, payments, and other related transactions.
  • Processed loan requests promptly and efficiently according to established procedures.
  • Reviewed existing loans for possible refinancing or modification options.

Office Manager

Serco Defence
Christchurch, Canterbury
12.1993 - 10.1994
  • Supervised staff members, organized schedules and delegated tasks.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Provided administrative support to management team including preparing reports and presentations.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Managed, scheduled and coordinated office functions and activities for employees.

Office Administrative Assistant

Human Rights Commission
Christchurch, Canterbury
05.1993 - 11.1993
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Organized and maintained filing systems, both paper and electronic.
  • Prepared high volume of documents such as correspondence, reports and other materials using Microsoft Office applications.
  • Assisted with scheduling meetings and appointments for the office staff.
  • Ordered supplies and maintained an inventory of office equipment.
  • Sorted mail daily for distribution throughout the organization.
  • Performed administrative duties such as photocopying, faxing documents and mailing packages.

Office Support Assistant

Bascik Cartage Ltd
Christchurch, Canterbury
05.1993 - 09.1993
  • Answered incoming calls, responded to inquiries and directed calls to appropriate personnel.
  • Provided general administrative and clerical support including filing, photocopying, scanning and faxing documents.
  • Composed routine correspondence such as letters, memos and emails for staff members.
  • Inputted data into computer databases using Microsoft Office applications such as Excel, Word and PowerPoint.
  • Performed light bookkeeping duties such as maintaining petty cash funds and reconciling credit card statements.
  • Maintained positive working relationship with fellow staff and management.

Office Assistant

Metro Weed Control
Auckland, New Zealand
12.1992 - 04.1993
  • Provided administrative support to staff members, including copying filing paperwork, and ordering supplies.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered incoming calls, directed calls and took messages.
  • Typed, formatted and edited correspondence and other documents.

Finance Assistant

Lasmo North Sea
London, UK
09.1991 - 06.1992
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Maintained confidentiality of sensitive information entered into the system.
  • Reviewed existing information for accuracy and made necessary corrections.
  • Performed data entry from paper documents into computer systems.

Office Secretary

Costain Construction Ltd
London, UK
07.1990 - 08.1991
  • Organized and maintained filing systems manually.
  • Distributed memos, letters, presentations and other documents for internal use.
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Answered telephones promptly and directed calls to appropriate personnel.
  • Provided administrative support to management staff as needed.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

Word Processing Operator

Church of England Pensions Board
London, UK
11.1989 - 06.1990
  • Prepared and edited letters, memos, reports, tables and other documents using appropriate software packages.
  • Operated word processing equipment to enter, revise and print documents according to staff requirements.
  • Proofread documents for accuracy in spelling, grammar and punctuation.

Sales Clerk

Wormald Safety Ltd
Auckland, New Zealand
11.1987 - 05.1989
  • Greeted customers and responded to inquiries in a professional manner.
  • Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
  • Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
  • Assisted in the development of store displays to promote products.
  • Ensured that promotional materials were adequately stocked at all times.
  • Organized backroom stock areas as well as kept up with organization of front end display area.
  • Handled money, cheques, returns and other forms of payments in accordance with established procedures.
  • Adhered to company guidelines for cash register operations including proper opening and closing procedures.
  • Assisted customers over the phone with orders, product information, tracking numbers.
  • Prepared merchandise for shipment according to company policy ensuring correct packing materials were used.

Receptionist

Gartner Engineering Ltd
Auckland, New Zealand
03.1987 - 11.1987
  • Receptionist Typist
  • General office duties and customer sales support assist.
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and telexing documents overseas when necessary.

Junior Office Assistant

Simpson Grierson
Auckland, New Zealand
06.1985 - 03.1987
  • Received incoming mail and distributed it to the appropriate individuals or departments.
  • Answered multi-line telephone system; transferred calls to the appropriate party or department; took messages when necessary.
  • Prepared and reviewed legal documents such as contracts, deeds, discharge of mortgages, property agreements, titles and settlements.
  • Calculated stamp duty tax liabilities on behalf of clients.
  • Ensured that all relevant paperwork was prepared accurately for submission to Land Registry, and IRD.

Education

Bachelor of Teaching and Learning (Early Childhood) - Early Childhood Education

University of Canterbury
Christchurch
01.2015

Skills

  • Attention to Detail
  • Collaboration
  • Assessment, Planning and Evaluation
  • Relationship Building
  • Technical ability in Microsoft Office Word, Publisher, Outlook, Excel
  • Problem-Solving
  • Interpersonal Communication

Hobbies and Interests

  • Baking / cooking
  • Going to the gym, walking
  • Swimming
  • Quality time with family
  • Music and playing ukulele

Timeline

Teacher 4yr-olds Kindergarten

Annabel's Darfield
01.2023 - 04.2024

University of Auckland / Waipapa Taumata Rau

Māori Research Assistant
06.2021 - 09.2023

Preschool Teacher

Templeton Nursery and Preschool
07.2017 - 12.2022

Preschool Teacher

The Cat's Pyjamas
02.2016 - 06.2018

Office Administrative Assistant

JAE Services NW
09.2006 - 01.2013

Retail Assistant

Sole (Shoe Tree)
03.2006 - 12.2008

LeReve Sales Party-Plan Consultant

LeReve
09.2002 - 01.2003

Loans and Advances Clerk

Direct Cash Orders Ltd
11.1994 - 01.1998

Office Manager

Serco Defence
12.1993 - 10.1994

Office Administrative Assistant

Human Rights Commission
05.1993 - 11.1993

Office Support Assistant

Bascik Cartage Ltd
05.1993 - 09.1993

Office Assistant

Metro Weed Control
12.1992 - 04.1993

Finance Assistant

Lasmo North Sea
09.1991 - 06.1992

Office Secretary

Costain Construction Ltd
07.1990 - 08.1991

Word Processing Operator

Church of England Pensions Board
11.1989 - 06.1990

Sales Clerk

Wormald Safety Ltd
11.1987 - 05.1989

Receptionist

Gartner Engineering Ltd
03.1987 - 11.1987

Junior Office Assistant

Simpson Grierson
06.1985 - 03.1987

Bachelor of Teaching and Learning (Early Childhood) - Early Childhood Education

University of Canterbury
Emma Whiting