EMMA WIGHT

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• A Personal Trainer with experience across a wide range of disciplines, Including Group Fitness. I have a track record of helping clients achieve their fitness and health goals through customised exercise programs and diet plans (certified Nutritionist). I have a track record of client retention, thus improving centre revenue. Sport, lifestyle/Wellness and mental health have always been of great interest and my passion shows in my work. Further my career in the Fitness Industry, I have been managing a gym for the past 2 years. The gym was in need of some love. This I proudly accomplished even throughout our trouble Covid-19 year! I brought a previously 3
• Rating to 5
• With my honest, hardworking and caring approach. The members regained faith and loyalty within the club and numbers increased. Always striving to meet KPI's and member retention. Along with the health and happiness of the Personal Trainers. Previous to my Fitness career, I was managing a local government recovery team for 12 years. Whilst running a local martial arts club and other community sports teams. I believe I have the ability to adapt to any new situation or challenge with enthusiasm and hard work. I pride myself on completing my tasks as accurately and efficient as possible, both for my own satisfaction and that of the team I work with. Some of my key skills are: - Good level of computer skills including Excel, Word and Fitware with the ability to adapt and learn new systems developed specifically for a particular business - 15 years' experience in customer service face to face, phone based, with people from all backgrounds, abilities, ages, behaviours and in varied environments - Good written and numerical skills due to writing complex letters to customers, calculating the overpayment debts/payment schedules and being able to explain how this is worked out clearly for their understanding - Strong sense of achievement and desire to reach set goals/targets at any given time frame, with speed and accuracy - Willingness to help others in my team with difficult situations or to finish tasks on time - Able to work under my own initiative, try new things and adapt to change well

• Hobbies: Weight training/athletics/HIIT, Rock climbing, Mountain Biking, Kayak, Hiking/camping, Nutrition, Travel, Reading, Animal welfare, Mental Health awareness, Yoga/Wellness
• Citizenship: Australia Citizen