Emma Witts
Townsville
Summary
I am a hardworking and focused individual, I enjoy the challenge of a new environment where I can increase my knowledge assisted by my ability to learn new skills with efficiency. I work extremely well with others but I'm also diligent and organised when required to work alone. I wish to bring my reliability and skill set to your business with the intentions of long-term employment
Overview
14
14
years of professional experience
Work History
Customer Care Consultant
Maxxia
Melbourne
02.2023 - Current
- Assisted customers with inquiries regarding account management and services.
- Resolved customer complaints through effective communication and problem-solving techniques.
- worked with KPI and targets to achieve strategic and operational goals
Fourth Year Apprentice
Stefan hair fashions
Townsville
08.2018 - 12.2020
- Kept supplies and spare parts organized for upcoming projects and daily use.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Drove retail sales through salon product and service promotion, making specific client recommendations.
- Spearheaded transition to computerized scheduling, bookkeeping and inventory management procedures.
Causal Style Assistant
Colette by Colette Hayman
Townsville
12.2017 - 01.2018
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Cash handling
- Customer service
- General cleaning duties
Aur Pair
Courtney Walsh
Townsville
09.2016 - 03.2017
- General house keeping
- Looking after the children
Store Assistant
Cornetts riverside IGA
Townsville
01.2012 - 01.2013
- Day care drop off/pickup
- Prepared meals
- Accurate cash handling including being responsible for balancing tills
- Extensive customer service, interaction with customers
- Money handling credit card/ eftpos transactions
- Operation of weight scales
- Product knowledge and location
Education
High School -
William Ross State High School
Townsville, QldHigh School -
Good Shepard Catholic Collage
Mount Isa, QldSkills
- Communication
- Computer skills
- Time management
- Customer service
Timeline
Customer Care Consultant
Maxxia
02.2023 - Current
Fourth Year Apprentice
Stefan hair fashions
08.2018 - 12.2020
Causal Style Assistant
Colette by Colette Hayman
12.2017 - 01.2018
Aur Pair
Courtney Walsh
09.2016 - 03.2017
Store Assistant
Cornetts riverside IGA
01.2012 - 01.2013
High School -
William Ross State High School
High School -
Good Shepard Catholic Collage