Emma Xayamongkhoun
Fairfield West
Summary
I am a highly motivated person who enjoys supporting those in need. I excel working in a team and can collaborate with others to achieve positive results. I am dedicated with a strong work ethic and able to work with a diverse range of people.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Teaching English as a Second Language
Self Employed
FAIRFIELD WEST
01.2026 - Current
- Researched current trends in the field of education related to TEFL.
- Evaluated textbooks, materials and resources used in teaching English as a second language.
- Planned lessons to tailor the needs of each student.
SLSO Level 2
Glenfield Public School
Glenfield
05.2024 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Customer Service Representative
Tile Factory Outlet (TFO)
Smithfield
03.2023 - 03.2024
- Responsible for customer data entries and responding to email enquiries.
- Familiar with Outlook, PowerPoint, Excel, and Microsoft Word.
- Handled invoices and quotes, processing payments over the phone and in person.
Sales Assistant and Kitchen Hand
La Royale Patisserie
Wetherill Park
02.2023 - 07.2023
- Cooked and prepared food with assistance of the head chef.
- Displayed exceptional time management and organization skills to ensure stock was ready for the next day.
- Communicated with colleagues and consumers to establish understanding with requests and needs.
Waitstaff
Golden Rice
Bonnyrigg
08.2020 - 01.2023
- Assisted in calculating and reporting sales at the end of the shift
- Address customer complaints and provide options to resolve issues and achieve customer satisfaction.
- Train new employees on restaurant procedures.
Volunteer Assistant Chef
Greenacre Community Centre
Greenacre
04.2019 - 10.2019
- Prepared and cooked food under head chef's direction.
- Delivered food services and support for a community in need.
- Provided community education for younger people seeking to learn food preparation skills.
Education
Higher School Certificate - Business Studies, English Standard, Visual Arts, Community and Family Studies, Ancient History, Music
Fairvale High School
02.2017 - 11.2022
Certificate III - School Based Education Support
Campbelltown TAFE
Skills
- Effective time management
- Conflict resolution
- Problem solving
- Team player
- Enthusiastic
- Strong interpersonal skills
- Self-driven
- Multilingual (English, Lao and Thai)
Accomplishments
- High distinction AMEB piano exam
- Team leader and first prize winner in the most creative award in the STEAMpunk competition (UTS)
- Team Leader for the Game Changer Challenge and semifinalist (featured in the local newspaper)
- Captain of the volleyball team, winning The Best and Fairest Player Award (2022)
- Artwork has been selected and displayed at Armory Gallery, Sydney Olympic Park (top 50 in the state)
- Fairvale Portrait Prize Principles Award
Availability
Friday (7am-5pm)
References
- Maria Colella, Commercial Cookery Teacher at TAFE, +61 418 119 521, colella maria@hotmail.com
- Candice Gilyatt, Assistant Principal Curriculum and Instruction of Glenfield PS, +61 407 082 702, Candice.mestem@det.nsw.edu.su
Timeline
Teaching English as a Second Language
Self Employed
01.2026 - Current
SLSO Level 2
Glenfield Public School
05.2024 - Current
Customer Service Representative
Tile Factory Outlet (TFO)
03.2023 - 03.2024
Sales Assistant and Kitchen Hand
La Royale Patisserie
02.2023 - 07.2023
Waitstaff
Golden Rice
08.2020 - 01.2023
Volunteer Assistant Chef
Greenacre Community Centre
04.2019 - 10.2019
Higher School Certificate - Business Studies, English Standard, Visual Arts, Community and Family Studies, Ancient History, Music
Fairvale High School
02.2017 - 11.2022
Certificate III - School Based Education Support
Campbelltown TAFE