Emma Yaqub

Managing audiologist’s diary

Answering phone calls from clients and ENT/medicsl centres and helping with their inquiries Calling

Calling clients to confirm their appointments for the following day

Calling clients to let them know when they are due for annual reviews and testing

Helping clients with simple repair of hearing aids

Taking payments via a variety of methods (cash, Eftpos, payment plans)

General cleaning

• Assisted in daily operations, ensuring compliance with safety
• Managed inventory levels
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Weekly and monthly stock counts
• Stock replenishment
• Liaising with contractors and delivery drivers
• Helping on front counter during busy periods

Ability to work across three seperate departments within a warehouse setting

Use of hand held scanner in both Fulfilment and Direct to Boot departments

Pick customer online orders accurately

Pack neatly into bags and totes

Customer service in Direct to Boot(only department with face to face interactions)

Loading trucks for delivery ins Dispatch

General cleaning

Serving customers with a courteous manner Assisting

Coffee making

Cash handling

Stock replenishment

Focusing on the 8 cents per litre deal

Knowledge of current promotions and specials

Specific cleaning - oven, merry chef oven and coffee machine

General cleaning

Serving customers with a courteous manner Assisting

Assisting customers with their inquiries

Sandwich making

Prepare catering orders

Coffee making

Cash handling

Accept deliveries

Specific cleaning - bain marie, coffee machine, deep fryer

General cleaning

Serving customers with a courteous manner Assisting

Assisting customers with their inquiries Sandwich making

Sandwich making

Slicing and weighing of deli meats

Preparing catering orders

Stock replenishment

Cash handling

Specific cleaning - meat slicer, deli cabinets

General cleaning