Emma Zacaropoulos
Pimpama,QLD
Summary
My current role has helped me to grow personally and professionally . I feel that I have excelled in my current position and I am ready for my next step , to hopefully start a career with potential to grow and learn. I pride myself on my ability to think on my feet and under pressure, having the ability to see what needs to be done and getting it done with a fine attention to detail. I am a fast learner, reliable and most definitely motivated. I have an excellent communication skills and often complimented on my customer service.
Overview
15
15
years of professional experience
Work History
Internal Sales Consultant
Shred-X
Ormeau
01.2024 - Current
- Provided sales and customer service to new an existing clients.
- Fulfilled orders and sourced products to meet rigorous customer delivery and collection schedules.
- Managed client interactions resulting in enhanced repeat business.
- Developed strong rapport with customers and created positive impression.
- Liaising with freight and logistics.
- Providing quotations based on the individual clients needs.
- Leads, follow up existing client and quotes.
- Implemented CRM systems to track customer interactions, improving data analysis capabilities for better decision-making processes.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Consultant
Geofabrics
Molendinar, QLD
11.2021 - 12.2023
Manager
Jacobs Well Superette
Jacobs Well, QLD
06.2018 - 11.2021
Telephone Sales Representative
Iridium Capital
03.2016 - 10.2016
Telemarketing/sales
Call centre environment
Nurse Assistant
Tomaree Lodge
10.2010 - 10.2014
Education
Certificate 111 - Business Administration
TAFE NSW
Certificate 11 - Computer Applications (Office
TAFE NSW
Certificate 11 - Retail Service
TAFE NSW
Certificate 111 - Aged Care/ Disability Service
Department of Human Services
Skills
- Staff Management
- Verbal and written communication
- Budgeting
- Financial Management
- Business planning
- Strong multi-tasking
- Decision-making skill
- Dependable and reliable
- Store Management
- Stock management
- Staff training/development
- Effective leader
- Relationship building
- Delegation
- Accurate Money Handling
- Point of Sale Systems
- Team Leadership
Timeline
Internal Sales Consultant
Shred-X
01.2024 - Current
Sales Consultant
Geofabrics
11.2021 - 12.2023
Manager
Jacobs Well Superette
06.2018 - 11.2021
Telephone Sales Representative
Iridium Capital
03.2016 - 10.2016
Nurse Assistant
Tomaree Lodge
10.2010 - 10.2014
Certificate 111 - Business Administration
TAFE NSW
Certificate 11 - Computer Applications (Office
TAFE NSW
Certificate 11 - Retail Service
TAFE NSW
Certificate 111 - Aged Care/ Disability Service
Department of Human Services