Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
Reduced operational costs through the implementation of cost-saving initiatives and process improvements.
Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.
Passengers Handling Agent
Fly Dubai
09.2013 - 08.2014
Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
Expanded customer base through effective networking, cold calling, and relationship-building strategies.
Streamlined internal processes for improved efficiency and productivity within the agency.
Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
Aviation Officer
Juba International Airport
04.2010 - 07.2011
Enhanced flight safety by conducting thorough pre-flight inspections and addressing potential issues.
Improved aircraft performance by consistently monitoring and maintaining aviation systems.
Managed flight operations to ensure efficient scheduling, routing, and resource allocation.
Coordinated with air traffic control for safe and timely takeoffs, landings, and en-route navigation.
Education
BBA - Business Admin/ Airport Management And Customs
Aviation Science College
Khartoum
06.2010
Skills
Purchasing and Planning
Employee Supervision
Process Improvement
Performance Tracking
playing volleyball
I enjoyed playing volleyball since when i was a child , i was once in a national team
i have a good numbers of years, of experience , i also enjoyed the travel around to different countries to play games and met new people and learn new cultures .
Languages
English
Professional Working
Arabic
Full Professional
Timeline
Passengers Handling Agent
Fly Dubai
09.2013 - 08.2014
Assistant Operation Manager
Joint Aid Management
02.2013 - 06.2015
Aviation Officer
Juba International Airport
04.2010 - 07.2011
BBA - Business Admin/ Airport Management And Customs
Admin Cum Account Assistant at DD Palm Spring Residences Joint Management BodyAdmin Cum Account Assistant at DD Palm Spring Residences Joint Management Body