Emmad Siddiqui
North Rocks,New South Wales
Summary
Versatile and dedicated professional with expertise spanning customer service, kitchen operations, and emergency medical services. Possesses exceptional oral and written communication skills, active listening abilities, and analytical problem-solving acumen. Enhances customer experiences through service-oriented behaviours and customized solutions, fostering loyalty and satisfaction. Demonstrates a deep understanding of service delivery and a proven track record of multitasking effectively to drive business results and increase profitability. In the role of Kitchen Hand, adeptly assists chefs in food preparation, operates kitchen equipment, and maintains cleanliness while adhering to health and safety standards. Excels as a Cashier, proficiently greeting customers, processing payments, and providing product information to ensure a seamless checkout experience. Certification as an entry-level Emergency Medical Technician underscores commitment to learning and delivering exceptional problem-solving and decision-making in assessing and responding to medical emergencies. Possesses a calm behaviour and quick assessment skills, ready to handle critical situations and provide timely assistance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
First Aid Responder – EMT
MediFast Medical First Aid Services & Transport
11.2023 - Current
- Assessing and providing immediate medical assistance to injured or ill individuals, administering CPR, bandaging wounds, stabilizing injuries, and contacting emergency services when necessary. Additionally, maintaining first aid supplies and staying updated on medical procedures.
- Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
- Enhanced team performance by effectively collaborating with paramedics, nurses, and physicians in high-pressure situations.
- Reduced response times by accurately navigating emergency vehicles to scenes of accidents and medical crises.
- Ensured patient safety by properly utilizing immobilization devices and administering appropriate treatments.
Kitchen Hand and Cashier
Hawa Chicken Charcoal
12.2023 - 01.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintaining well-organized work area by consistently cleaning surfaces and organizing supplies.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Operating cash registers and processing payments accurately and handling cash, credit, and debit card transactions.
- Balancing cash drawers at beginning and end of shifts.
CSR - Ticket Scanning and Information Desk
Formula 1 Racing
05.2022 - 05.2023
- Providing accurate information to customers regarding event schedules, locations, facilities, and services.
- Assisting customers with inquiries, directions, and any other information they may need.
- Handling ticket scanning equipment efficiently and ensuring tickets are scanned accurately and in a timely manner.
- Verifying ticket authenticity and resolving any ticketing issues or discrepancies.
- Managed high call volumes, maintaining a professional time management during peak hours and effectively multitasking in a fast-paced environment.
- Assisting customers with ticket purchases, exchanges, or refunds as necessary.
Customer Service Representative
Golden Palm Paints Trading
06.2020 - 04.2022
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues and addressing customer inquiries, complaints, and feedback promptly and professionally.
- Providing accurate information about products, services, and company policies.
- Assisting customers in navigating through various processes such as placing orders, making reservations, or troubleshooting issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers experiences.
Education
Bachelor of Science - Medical Science
UNIVERSITY OF TECHNOLOGY SYDNEY (UTS)
Ultimo, NSW01.2026
High School - Medical Science
ISLAMIYA ENGLISH HIGH SCHOOL
Abu Dhabi, United Arab Emirates09.2021
Secondary School - Medical Sciences
MERRYLAND INTERNATIONAL SCHOOL
Abu Dhabi, United Arab Emirates09.2019
Skills
- Microsoft Office Suite
- System Management
- Employee Management
- Independent
- Communication Tools
- Web and Social Skills
- Business and Accounting
- Hospitality
- Problem Solving
- Documentation Skills
- Multi-tasking
- Active Listening
- Computer Skills
- Customer Service
- Provide First Aid
- Cardiopulmonary Resuscitation
- Medical Records Management
- Airway Management
- Seizure Management
- Emergency medical care
Personal Information
Date of Birth: 27/01/2004
Contact Number: +61 450 720 041
Email: emmadarif3@gmail.com
Address: 23-25, North Rocks Road, 2151, NSW
Hobbies and Interests
- Playing sports (football, cricket, tennis, etc.)
- Playing chess and sudoku
- Reading and writing books and articles.
- Drawing, sketching, and painting.
Availability
- Monday: All day
- Tuesday: All day
- Wednesday: Unavailable
- Thursday: Available for Evening Shifts
- Friday: Available for Evening Shifts
- Saturday: All day
- Sunday: All day
Visa Conditions
Student Visa - Subclass 500
- 8105 work limitations
- Cannot work more than 48 hours per fortnight.
- Unlimited working hours during vacations.
Certification
- Provide First Aid
- Provide Cardiopulmonary Resuscitation
- Working with children check
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Full Professional
Arabic
Professional Working
Timeline
Kitchen Hand and Cashier
Hawa Chicken Charcoal
12.2023 - 01.2024
First Aid Responder – EMT
MediFast Medical First Aid Services & Transport
11.2023 - Current
CSR - Ticket Scanning and Information Desk
Formula 1 Racing
05.2022 - 05.2023
Customer Service Representative
Golden Palm Paints Trading
06.2020 - 04.2022
Bachelor of Science - Medical Science
UNIVERSITY OF TECHNOLOGY SYDNEY (UTS)
High School - Medical Science
ISLAMIYA ENGLISH HIGH SCHOOL
Secondary School - Medical Sciences
MERRYLAND INTERNATIONAL SCHOOL
- Provide First Aid
- Provide Cardiopulmonary Resuscitation
- Working with children check
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