Summary
Overview
Work History
Education
Skills
References
Affiliations
Languages
References
Timeline
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Emma G Sullivan

Alderley,QLD

Summary

Results-driven student with excellent organisational and communication skills. Successful at accomplishing individual and team projects. Strong analytical thinker and problem solver, and quick to learn new processes. Proactive individual, ready to work hard and learn new skills.

Overview

6
6
years of professional experience

Work History

Wedding Stationary Production Assistant

Mila and May
Brisbane, QLD
11.2021 - Current
  • Supervised production, packaging, and timely shipment of wedding stationery products, ensuring strict adherence to quality standards and delivery schedules
  • Collaborated closely with clients to conceptualise and craft personalised wedding stationery, aligning designs with their specific preferences and visions
  • Provided strategic recommendations on business procedures, leading to streamlined operations and attainment of high-quality standards.
  • Developed and maintained strong relationships with vendors.
  • Identified potential new vendors for product sourcing and services.

Barista

Starbucks
Brisbane, QLD
04.2021 - 11.2021
  • Delivered excellent customer service, fostering a welcoming and friendly atmosphere for patrons
  • Displayed in-depth knowledge of coffee and beverage menus, including ingredients, variations, and special offerings
  • Worked effectively as part of a team, supporting colleagues during busy periods and ensuring a smooth workflow
  • Efficiently multitasked to fulfill orders promptly, minimising wait times for customers
  • Resolved customer concerns and complaints in a timely and professional manner, consistently aiming for customer satisfaction.

Au Pair

Zanette Family
London, England
06.2019 - 11.2020
  • Planned and cooked meals, managed basic household administration, and oversaw children's well-being and activities
  • Undertook homeschooling responsibilities, overseeing the education of two children throughout the COVID-19 pandemic.
  • Provided transportation to school, extracurricular activities, and other appointments.
  • Adhered to specific instructions from parents regarding discipline techniques.
  • Planned educational activities such as crafts, games and outings that promoted physical activity.

Girl Friday

Irnham Hall Weddings & Events
Irnham, England
02.2019 - 06.2020
  • Provided comprehensive care for children, including meal planning and organising activities
  • Served as a personal assistant to the Venue Director, assisting in the successful opening of a local pub and refurbishment of holiday lets.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Coordinated with caterers, florists, musicians, photographers and other service providers to ensure successful events at the wedding venue
  • Prioritised and organized tasks to efficiently accomplish service goals.

Waitress

The Forge Pizzeria
Ballarat, Australia
09.2017 - 11.2018
  • Provided excellent table service, including food and wine suggestions
  • Arranged tables and dining areas to create an inviting and comfortable ambiance for guests.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Developed positive relationships with regular customers through friendly conversation.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.

Education

Bachelor of Business -

Queensland University of Technology
Brisbane
06-2024

Skills

  • Excellent Problem Solver
  • Exceptional Communication and Interpersonal Skills
  • Team Work
  • Highly detail oriented
  • Skilled presenter
  • Critical and Strategic Thinker
  • Organisational Skills
  • Reliable and Accountable
  • Strategic Thinking
  • Proactive and Decisive
  • Proficient in Adobe Software

References

References available upon request

Affiliations

  • Socially plays Oz-Tag in a team
  • Volunteered at Church Youth Group Program
  • Assists On the Day Coordination of friends weddings and events

Languages

French
Limited

References

References available upon request.

Timeline

Wedding Stationary Production Assistant

Mila and May
11.2021 - Current

Barista

Starbucks
04.2021 - 11.2021

Au Pair

Zanette Family
06.2019 - 11.2020

Girl Friday

Irnham Hall Weddings & Events
02.2019 - 06.2020

Waitress

The Forge Pizzeria
09.2017 - 11.2018

Bachelor of Business -

Queensland University of Technology

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Emma G Sullivan