Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Emmalyn Sangalang

Melbourne,Australia

Summary

Dynamic HR professional with a proven track record at YMCA Victoria, excelling in employee onboarding and employee lifecycle. Adept at managing high-volume processes while ensuring regulatory compliance. Known for adaptability, driving successful HR initiatives that enhance organisational culture and efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead Human Resources Coordinator

YMCA Victoria
Box Hill, VIC
04.2025 - Current
  • Supporting P&C team and stakeholders in executing People and Culture projects.
  • Leading employee onboarding processes within P&C Operations Service catalogue.
  • Ensuring delivery across designated functional areas of HR Coordination.
  • Providing frontline support to staff and managers throughout the organisation.
  • Administering P&C procedures across full employee lifecycle, from recruitment to departure.
  • Contributing to execution of key HR initiatives and process improvements.

HR Coordinator - Talent Acquisition

YMCA Victoria
Box Hill, Australia
10.2023 - Current
  • Managed the onboarding of a yearly average of 2,500 new staff and volunteers across more than 150 locations.
  • Built relationships with internal stakeholders and candidates while ensuring an accurate and compliant new hire experience is delivered.
  • Coordinated a high-volume inbox, supporting enquiries and requests from internal hiring managers, new hires and general external queries.
  • An expert in the intricacies of the candidate/new hire experience, from background checks to verification of compliance paperwork.
  • Responsible for reporting on and following up on outstanding tasks for both hiring managers and candidates/new hires.

Customer Contact Officer (COVID CAMPAIGN)

Acquire BPO & Department of Health Victoria
Melbourne, Australia
06.2021 - 11.2021
  • Booked in clients for COVID-19 vaccinations.
  • Responded to enquiries for inbound customers about relevant COVID-19 safe information or vaccination queries.
  • Interviewed primary close contacts of confirmed cases to aid the contact tracing team.
  • Provided clearance of quarantine to citizens.
  • Interviewed those with permits and positive cases.

Supervisor

Hoyts
Melbourne Central, Australia
12.2020 - 07.2021
  • Trained and performed evaluations for staff members (e.g. KPI).
  • Responsible for opening and closing of operations.
  • Assisted and led external functions (e.g. NOVA, Sony) Stock-take and POS handling.
  • Solved external enquiries.

Education

Master of Human Resources Management -

RMIT University
03.2026

Bachelor of Business - Blockchain Enabled Business, Human Resources Management Minor

RMIT University
01.2025

VCE -

Loreto Mandeville Hall Toorak
12-2020

Skills

  • Employee onboarding
  • Talent acquisition
  • HR project management
  • Regulatory compliance
  • Adaptability and flexibility
  • Microsoft Office Suite proficiency
  • Recruitment lifecycle management
  • LiveHire and HROnboard
  • Zendesk expertise

Certification

  • Working With Children's Check
  • CVCA in Voice and Communication

References

References available upon request.

Timeline

Lead Human Resources Coordinator

YMCA Victoria
04.2025 - Current

HR Coordinator - Talent Acquisition

YMCA Victoria
10.2023 - Current

Customer Contact Officer (COVID CAMPAIGN)

Acquire BPO & Department of Health Victoria
06.2021 - 11.2021

Supervisor

Hoyts
12.2020 - 07.2021

Master of Human Resources Management -

RMIT University

Bachelor of Business - Blockchain Enabled Business, Human Resources Management Minor

RMIT University

VCE -

Loreto Mandeville Hall Toorak

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Emmalyn Sangalang