Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmanouil Mathioudakis

Sydney,NSW

Summary

Driving productivity and strategic planning, significantly enhancing efficiency at Alpha Restaurant/Events by Alpha. Expert in optimizing resource allocation, fostering team productivity, and spearheading revenue growth initiatives. Skilled in KPI reporting and creating positive, results-driven work environments. Achieved notable cost reductions and developed targeted sales strategies, demonstrating exceptional problem-solving and leadership abilities. Enthusiastic Senior Operations Manager offering [Number]-year background overseeing production of goods and provision of services in [Industry]. Polished in chalking out operational systems and processes, examining financial data and conducting quality control checks. Cost-conscious and communicative professional familiar with business principles and operational management and budget development practices.

Overview

16
16
years of professional experience

Work History

Senior Operations Manager

Alpha Restaurant/Events by Alpha
05.2021 - 08.2024
  • Oversaw workforce management planning, volume predictions and capacity planning
  • Oversee restaurant operation and 2 event spaces.
  • Running Corporate events,weddings,fashion shows.
  • Reduced costs for increased profitability by optimizing resource allocation and eliminating redundant tasks.
  • Drove revenue growth by identifying new market opportunities and developing targeted sales strategies.

General Manager

Kazzi Beach Greek Manly/Balmoral
10.2017 - 04.2021

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  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Formulated policies and procedures to streamline operations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.

Events Manager

VIP SYDNEY
11.2016 - 03.2020
  • Ensured smooth event transition with thorough pre-event walkthroughs and detailed day-of coordination efforts.
  • I was organising high end events for celebrities and Vips.
  • Coordinated florists, photographers, and musicians for events.
  • Created memorable experiences for guests through immersive entertainment options at various events.

Assistant Manager/Maitre De

Indigo
10.2016 - 09.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.

Restaurant Manager

Chris's Fine Dining Restaurant & Villas
09.2014 - 03.2016
  • Carefully interviewed, selected, trained, and supervised staff.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

Sales Executive

Master Media System
10.2010 - 09.2012
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.

Supervisor

Kahlua Beach Club
04.2008 - 09.2010
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Diploma Business Management - Business Administration And Management

AISI
Melbourne, VIC
03.2015

Skills

  • Operations Management
  • Productivity Improvement
  • KPI reporting
  • Strategic Planning

Timeline

Senior Operations Manager

Alpha Restaurant/Events by Alpha
05.2021 - 08.2024

General Manager

Kazzi Beach Greek Manly/Balmoral
10.2017 - 04.2021

Events Manager

VIP SYDNEY
11.2016 - 03.2020

Assistant Manager/Maitre De

Indigo
10.2016 - 09.2017

Restaurant Manager

Chris's Fine Dining Restaurant & Villas
09.2014 - 03.2016

Sales Executive

Master Media System
10.2010 - 09.2012

Supervisor

Kahlua Beach Club
04.2008 - 09.2010

Diploma Business Management - Business Administration And Management

AISI
Emmanouil Mathioudakis