Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Local Footy awards
Generic

Emmanuel Alphonse

Perth

Summary

Dynamic and dedicated professional with a positive attitude and strong teamwork skills, experienced in customer service at Chicken Treat. Proven ability to resolve issues empathetically, enhancing customer loyalty. Committed to community service through volunteer work, promoting environmental awareness and organizing engaging events. Skilled in time management and efficient cleaning methods.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Volunteer

BHP / FMG Functions
08.2025 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Promoted environmental awareness with educational workshops and hands-on activities.

Customer Service Representative

Chicken Treat
07.2025 - Current
  • Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Boosted team morale by consistently recognizing colleagues' contributions and achievements.
  • Delivered prompt service to prioritize customer needs.

Cleaning Assistant

Smart Clean Corp
01.2025 - Current
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Removed trash, debris and other waste materials from premises.
  • Provided assistance to other staff members with cleaning of difficult areas.

Education

No Degree - General High School Studies

Newman Senior High School
Newman, WA
11-2027

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Community service
  • Time management

Accomplishments

  • Achieved compliments by completing sells and marketing with accuracy and efficiency.
  • Collaborated with team of 3 in selling products at FMG Fortescue Festival.
  • Committed customer service at Chicken treat
  • Abide by laws of employer
  • Effectively carrying out duties as advised
  • Using chemicals products as instructed.

Certification

- Awarded medals while playing local sports ( Bloody show cup, AFL and Rugby).

- Certificate for top 5 Maths in Year 8 ( 2023).

- School good standing

Languages

English
Professional Working
Pidgin
Native or Bilingual

Interests

  • Participating in cultural exchange programs and homestay
  • Participate in any sports in town
  • Volunteering jobs
  • Actively participate with community Church activities

Timeline

Volunteer

BHP / FMG Functions
08.2025 - Current

Customer Service Representative

Chicken Treat
07.2025 - Current

Cleaning Assistant

Smart Clean Corp
01.2025 - Current

No Degree - General High School Studies

Newman Senior High School

Local Footy awards

Received medals while playing Bloody show cup (2022, 2023).

Best player and team awards for AFL in local competition ( 2024, 2025) 



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Emmanuel Alphonse