Emmanuel Ambresh
Kensington,NSW
Summary
Dynamic and results-oriented professional with experience at Zara, adept in customer engagement and cash handling. Excelled in maintaining professionalism under pressure, enhancing safety protocols at Zoomove, and boosting customer satisfaction through effective communication and empathy. Skilled in teamwork, adept at fostering positive customer experiences and streamlining operations for efficiency.
Overview
5
5
years of professional experience
Work History
Ice Cream Server
Artsicle
04.2024 - 12.2024
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Maintained menu knowledge to provide recommendations and answers to customer question
Military Intelligence Analyst
Singapore armed forces
Singapore, Singapore
10.2021 - 10.2023
- Analyzed intelligence reports to identify trends and patterns in military operations.
- Collaborated with team members to develop comprehensive intelligence assessments for decision-makers.
Sales Associate
Zara
02.2021 - 10.2021
- Managed efficient cash register operations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sales Associate
Zoomove
03.2020 - 06.2020
- Enhanced rider safety by implementing strict adherence to safety protocols and guidelines.
Education
Bachelors of Information Systems - Technology Management
University of New South Wales
12-2026
Diploma - Diploma in Aerospace Avionics Engineering
Republic Polytechnic
05-2021
Skills
- Customer engagement
- Working under pressure
- POS systems
- Customer service
- Cash handling
- Stocking and receiving
- Store opening and closing
- Handling refunds
- Sales transactions
- Speed and efficiency
- Excellent communication
Languages
English
Native/ Bilingual
Tamil
Native/ Bilingual
Malay
Full Professional
Timeline
Ice Cream Server
Artsicle
04.2024 - 12.2024
Military Intelligence Analyst
Singapore armed forces
10.2021 - 10.2023
Sales Associate
Zara
02.2021 - 10.2021
Sales Associate
Zoomove
03.2020 - 06.2020
Bachelors of Information Systems - Technology Management
University of New South Wales
Diploma - Diploma in Aerospace Avionics Engineering
Republic Polytechnic