Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emmanuel Ambresh

Kensington,NSW

Summary

Dynamic and results-oriented professional with experience at Zara, adept in customer engagement and cash handling. Excelled in maintaining professionalism under pressure, enhancing safety protocols at Zoomove, and boosting customer satisfaction through effective communication and empathy. Skilled in teamwork, adept at fostering positive customer experiences and streamlining operations for efficiency.

Overview

5
5
years of professional experience

Work History

Ice Cream Server

Artsicle
04.2024 - 12.2024
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Maintained menu knowledge to provide recommendations and answers to customer question

Military Intelligence Analyst

Singapore armed forces
Singapore, Singapore
10.2021 - 10.2023
  • Analyzed intelligence reports to identify trends and patterns in military operations.
  • Collaborated with team members to develop comprehensive intelligence assessments for decision-makers.

Sales Associate

Zara
02.2021 - 10.2021
  • Managed efficient cash register operations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Sales Associate

Zoomove
03.2020 - 06.2020
  • Enhanced rider safety by implementing strict adherence to safety protocols and guidelines.

Education

Bachelors of Information Systems - Technology Management

University of New South Wales
12-2026

Diploma - Diploma in Aerospace Avionics Engineering

Republic Polytechnic
05-2021

Skills

  • Customer engagement
  • Working under pressure
  • POS systems
  • Customer service
  • Cash handling
  • Stocking and receiving
  • Store opening and closing
  • Handling refunds
  • Sales transactions
  • Speed and efficiency
  • Excellent communication

Languages

English
Native/ Bilingual
Tamil
Native/ Bilingual
Malay
Full Professional

Timeline

Ice Cream Server

Artsicle
04.2024 - 12.2024

Military Intelligence Analyst

Singapore armed forces
10.2021 - 10.2023

Sales Associate

Zara
02.2021 - 10.2021

Sales Associate

Zoomove
03.2020 - 06.2020

Bachelors of Information Systems - Technology Management

University of New South Wales

Diploma - Diploma in Aerospace Avionics Engineering

Republic Polytechnic
Emmanuel Ambresh