Summary
Overview
Work History
Skills
Resides
Qualificationsexperience
References
References
Timeline
Generic

Suzana Macker

56 Bloomfield Street, Gillen ,NT

Summary

Dedicated and compassionate support worker with vast industry experience providing exceptional care to individuals. Available for immediate start and flexible with scheduling.

Overview

20
20
years of professional experience

Work History

Disability Support Worker

CASA SERVICES LIMITED
Level 1, 20 Bath Street, Alice Springs, NT
01.2020 - Current
  • Communicated regularly with families of disabled individuals regarding care plans and updates.
  • Transported clients to appointments, social events, and other activities as needed.
  • Helped disabled persons access community resources such as housing options or job training programs.
  • Maintained records of services provided, client progress, and goals achieved.
  • Assisted clients with daily living activities such as bathing, dressing, and eating.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Provided assistance in the home environment including meal preparation and light housekeeping.

Commercial / Private Cleaner

Novus Cleaning
01.2019 - Current
  • Responsibilities: Vacuuming, Mopping, Dusting, Bathrooms, Kitchens, Waste removal, Windows

Cleaner

Cleanforce
01.2018 - 01.2019
  • Responsibilities: General Office Cleaning – after hours, Vacuuming, Mopping, Dusting, Bathrooms, Kitchens, Waste removal, Windows

Pick Packer / Process Worker

Botanical Bakery and Integrated Ingredients Factory
01.2018 - 01.2019
  • Responsibilities: Report to supervisor/team leader and collect work instructions including different types of the day baking, Prepare baked goods to customers order specifications, Operate machine equipment to mix and load goods into baking rooms, Check goods to make sure they meet the quality required, Packaging and labelling finished product for storage and delivery to customers, Clean and keep the work area tidy during and after each shift, Perform general cleaning within and around the bakery factor

Pick Packer / Process Worker / Cleaner

Manpower
01.2017 - 01.2018
  • Responsibilities: Filling meat orders: for Coles / Woolworths – trays for dispatch, General cleaning; sanitising (floors and benches), Waste removal, Sweeping, Mopping, loading / unloading supplies

Child Care Worker

Choice Child Care Centre
01.2015 - 01.2016
  • Responsibilities: Support child-care worker in looking after children at the centre, Provide nutritious snacks and lunches, Provide adequate equipment and activities, Ensure equipment and the facilities are clean, well maintained and safe always, Provide weekly and monthly schedules of activities, Develop culturally appropriate programs and activities, Develop activities that introduce math and literacy concepts, Establish policies and procedures including acceptable disciplinary policies, Be familiar with emergency procedures, Work with parents to resolve any issues or concerns, Perform general duties including cleaning and maintaining, and tidy

Aged & Home Care Worker

Jewish Community Facility
01.2014 - 01.2015
  • Responsibilities: Prepare meals and assist elderly with feeding during meal and breakfast time, Assist patient with shower / bathing etc…., Assist patient to dress and organized entertainment, Assist with toileting, Assist patient with shopping and walkabout

Housekeeping

Quest Hotel
01.2010 - 01.2013
  • Responsibilities: Clean guest’s rooms after the occupants check out, Cart wheeling to hold room’s supplies such as clean linen, bedding, cleansers and all other necessary cleaning equipment, Replace soiled linen and towels; restock soap, tissues, drinking glass and tea, coffee cups, Clean and disinfect bathrooms surfaces, dust and polish the furniture, remove all rubbish, Vacuum the rooms and wash any uncarpeted floors, wash windows, clean hallways and stairs, Reports any equipment that are out of services to the supervisors or appropriate person, Adhere to cleaning schedule, ensuring the correct and safe use of equipment and chemicals

Kitchen Hand

Peter Rowland
01.2010 - 01.2013
  • Responsibilities: Clean food preparation and dining areas, cooking surfaces, and utensils, Assist chef in prepare specialty foods such as pizzas, fish and chips and sandwiches, Prepare and cook food according to instructions, Assist chef in wash, cut, and prepare foods designated for cooking, Prepare and serve beverages such as coffee and fountain drinks, Serve orders to customers at windows, counters, or tables

Patient Support Worker

Western General Hospital & Royal Children Hospital
01.2008 - 01.2009
  • Responsibilities: Prepare and served meal to patients at hospital, Assist patient with feeding and orders, Assist patients with shower/bathing and grooming, Make patient beds and assist with toileting, Provide other support as required

Cleaner

Bluestone Personal
01.2006 - 01.2008
  • Responsibilities: Clean and disinfect bathrooms surfaces, dust and polish the furniture, remove all rubbish, Vacuum the rooms and wash any uncarpeted floors, wash windows, clean hallways and stairs, Report and send the lost and found department any goods that previous guests have left in the rooms when they checks-out, Reports any equipment that are out of services to the supervisors or appropriate person, Adhere to cleaning schedule, ensuring the correct and safe use of equipment and chemicals, Display ‘wet floor’ warning cones, when necessary, and remove once the floor is dry

Housekeeping

Mistral- (world cup)
01.2006 - 01.2007
  • Responsibilities: Clean guest’s rooms after the occupants check out, Replace soiled linen and towels; restock soap, tissues, drinking glass and tea, coffee cups, Clean and disinfect bathrooms surfaces, dust and polish the furniture, remove all rubbish, Adhere to cleaning schedule, ensuring the correct and safe use of equipment and chemicals, Display ‘wet floor’ warning cones, when necessary, and remove once the floor is dry

Meat Process Worker

JBS SWIFT Meat Company
01.2005 - 01.2006
  • Responsibilities: Cut, trim and shape standard cuts of meat to size, Process carcasses into primary and secondary cuts, Packing processed meats according to specified orders, Use of sealing machine to label packaged products, Ensuring that all packaged items were ready for dispatch, Sorted all product labels by category and destination of order

Skills

  • Communication skills - Excellent communication skills Ability to follow and carry out instructions
  • Team work - Able to work in a team or autonomously
  • Organisational skills - Excellent organisational skills, ability to priorities tasks
  • Physically Fit - Hard working, fit and able to perform tasks
  • Case Management
  • Progress Documentation
  • Independent Living Support
  • Personal care assistance
  • Medication schedules
  • Behavior Support Plans
  • Housekeeping skills
  • Appointment management
  • Client Confidentiality

Resides

Flemington, Victoria, 3031

Qualificationsexperience

  • Certificate II in First Aid & Anaphylaxis / Asthma Management.
  • Certificate I & II in Food Services - Experienced food handler worker.
  • Full Victorian Driver Licence and Car
  • Working with Children Check
  • Police Check
  • Experienced in cleaning and work duties – 1 year Royal Children’s Hospital / 1 year private office cleaning.
  • Experienced in pick packing, labouring and process work.
  • Experienced caterer and child carer.
  • Experienced meat process worker with sound knowledge of food hygiene principles.

References

  • Stacey, Cleanforce, 03 841 3000 / 0417 389 346
  • Ambrose Mareng, Beyond Day Care Centre, 0411 342 693 / (03) 9001 6939
  • Ayen Maijer, Choice Child Care Centre, 0422 216 153

References

References available upon request.

Timeline

Disability Support Worker

CASA SERVICES LIMITED
01.2020 - Current

Commercial / Private Cleaner

Novus Cleaning
01.2019 - Current

Cleaner

Cleanforce
01.2018 - 01.2019

Pick Packer / Process Worker

Botanical Bakery and Integrated Ingredients Factory
01.2018 - 01.2019

Pick Packer / Process Worker / Cleaner

Manpower
01.2017 - 01.2018

Child Care Worker

Choice Child Care Centre
01.2015 - 01.2016

Aged & Home Care Worker

Jewish Community Facility
01.2014 - 01.2015

Housekeeping

Quest Hotel
01.2010 - 01.2013

Kitchen Hand

Peter Rowland
01.2010 - 01.2013

Patient Support Worker

Western General Hospital & Royal Children Hospital
01.2008 - 01.2009

Cleaner

Bluestone Personal
01.2006 - 01.2008

Housekeeping

Mistral- (world cup)
01.2006 - 01.2007

Meat Process Worker

JBS SWIFT Meat Company
01.2005 - 01.2006

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