EMMANUEL EMEH
Byford
Summary
Residential care professional with comprehensive background in supporting residents' daily lives and needs. Proven ability to adapt to changing circumstances and work collaboratively with team members to achieve high-quality care outcomes. Known for reliable performance, effective communication, and empathetic interaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Residential Care Worker
Department of Communities
Western Australia
01.2022 - Current
- Provided a high standard of therapeutic care consistent with the Department’s Residential Care Framework outline in TCI.
- Maintained high level of confidentiality in all client cases, following strict guidelines and recommendations from management.
- Created and maintains a safe and caring environment for children and young people in care, including taking physical control when necessary, according to specific standards.
- Assists Residential Care Managers and Child Protection Workers (case managers) with the overall design and implementation of the program to achieve specified outputs and outcomes.
- Assessed needs of each client and recommended appropriate services and resources.
- Undertakes individual assessments and plans and implements goal-oriented interventions.
- Assisted Residential Care Managers in designing and implementing strategies to address problems experienced by children and young people.
- Documented all progress in treatment plans, educational and recreational activities and maintained updated case records.
- Performed case management functions, including discharge planning, placement monitoring and crisis intervention.
- Liaised with Crisis Care to provide adequate care and support for young person in care during afterhours and weekends.
- Manage incidents and conduct LSI after an incident had occurred.
- Flexible and dependable Residential care worker with more than 9 years of experience and excellent organizational skills.
Justice Disability Caseworker
Outcare
Perth, Western Australia
06.2019
- Supervised counselling and supportive services provided to clients and assessed needs of foster children placed in foster families and boarding homes.
- Maintained high level of confidentiality in all client cases, following strict guidelines and recommendations.
- Recorded case notes and performed follow-up documentation for admitted and transferred patients; led both group and individual counselling sessions.
- Ensured protection and stabilization of children and families.
- Assessed needs of each client and recommended appropriate services and resources.
- Documented all progress in treatment plans, educational and recreational activities and maintained updated case records.
- Performed case management functions, including discharge planning, placement monitoring and crisis intervention.
- Worked with children diagnosed with emotional, mental and behavioural disorders and delivered high-quality case management and therapy to patients.
- Provided crisis intervention and case management services to child.
Support Worker
Carers Plus
Perth WA, Western Australia
01.2019 - 01.2020
- Transported clients to appointments, shopping venues and entertainment events.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Interpreted management directives to define and document administrative staff processes.
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Documented daily activities, behaviours and incidents for permanent record.
- Promoted community integration by providing extensive physical, emotional and social support.
- Visited home environments to help clients develop life, technical and job skills.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Education
Diploma In Community Service -
Victoria HealthCare College
Sydney, NSWSkills
- Records management
- Confident and experienced in working with people with Autism broad spectrum disorder
- Experience in epilepsy management
- Experience in peg feeding management
- Experienced in medication assist
- Experienced and knowledge in caring for people with complex needs
- Excellent communication skills
- Reporting and documentation
- Case information confidentiality
- Interpersonal and written communication
- Issue identification and resolution
- Client interaction
- Program development and management
- Data entry
- Documentation and control
- Documentation abilities
- Daily living support
Certification
- Certified Protection Officer
- Medication Assist certification
Languages
English
Native or Bilingual
Timeline
Residential Care Worker
Department of Communities
01.2022 - Current
Justice Disability Caseworker
Outcare
06.2019
Support Worker
Carers Plus
01.2019 - 01.2020
Diploma In Community Service -
Victoria HealthCare College