Summary
Overview
Work History
Education
Hobbies and Interests
References
Weflex
Additional Information
Timeline
Generic
EMMANUEL F MADZIVA

EMMANUEL F MADZIVA

Perth,WA

Summary

I consider myself a hardworking, diligent, focused and a goal getter in my professional ethics, a reliable worker focused on going above and beyond within a team to serve an exceptional service to clients, fully experienced in people skills involving greater understanding of diversity and multicultural skills and effective customer service with great potential for results

Overview

12
12
years of professional experience

Work History

NDIS Personal Trainer

Weflex Fitness
02.2024 - Current

The job is to train NDIS clients with professional exercise programs designed or tailored inline with their abilities, The job caters of all members of the public approved for support by the scheme ,Trainers work with a diversity of clients on daily basis ,consultations, working with specialised professionals for guidance to ensure safe and professionally tailored services delivery .The job also involves travelling all over Perth and surroundings to meet clients and deliver one on one service.

  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.

Personnel trainer

City of swan
07.2021 - Current
  • Responsible for marketing of all fitness services provided by the leisure center, booking and conducting consultations, all prescreening of clients, body composition checks, designing and programs walk troughs, also run senior fitness classes, groups of up to 30 and in gym zone sessions for groups up to 15, gym administration, reports and etiquette
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Collaborated with subject matter experts to create accurate training content.
  • Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
  • Analyzed training data to identify trends and areas for improvement, leading to more targeted training efforts.

Transit Officer

Transperth
01.2013 - Current

Public transit officer

The core role of our job responsibilities is on assisting and ensuring safety to all members of the public on board public services ,We spend most times in assisting a great diversity of commuters from different cultural backgrounds commute to their destinations ,During the 10 years to date I have worked with the public of Perth, I developed extensive skills in understanding their needs and different abilities ,Advocated fir the public to ensure a conducive and safe passage to their destinations ,As officers we have gained a lot of understanding in public communication ,respect cultural differences and understanding. Providing tailored customer services to our customer diversity needs .

  • Assisted passengers with disabilities, ensuring safe boarding and access to designated seating areas.
  • Fostered positive relationships with community stakeholders through regular attendance at meetings and events.
  • Enhanced customer satisfaction through timely and efficient responses to passenger inquiries and concerns.

Education

Cert 3 and 4 - personnel training

Australian fitness academy
09.2021

Bachelor of arts - marketing

University of central England
Birmingham, WM
06.2004

Hobbies and Interests

  • Fitness activities
  • Outdoor social activities
  • Multicultural experience
  • Impacting peoples lives
  • Travelling and meeting people
  • Helping assisting others

References

  • Lauren Goddard, 0400359430, City of Swan
  • Paul McQuarrie, 0466886368, Transperth

Weflex

Worked with weflex as an accredited personel trainer for 8 months ,where I worked with a variety of abilities for NDIS , I believe I have attained a lot of experience in different persons of different abilities and a variety of cultural diversities ,During this period and adding to my 10 years 9 months experience working with various commuters on transperth bus services I have attained a lot of understanding and inclusive skills dealing with all people from different diversities, with Weflex I work with a minimum of 2 clients a day who are members of the NDIS ,I have since developed a lot in building a good relationship and love for impacting lives of everyone in my working circles .

Additional Information

I believe I am now an accomplished public officer after spending more than 10 years helping ,assisting and advocating for the different cultures to have a safer inclusive committing environment for all cultural, working for NDIS gave me the experience to work and understand their needs understand functioning and working professionally with them ,Through the commission screening and education for the scheme I grew to understand and be a custodian of NDIS legislature .with all the experiences and learning I have attained an additional skills dealing in another deeper area that commands more diversity exposure

Timeline

NDIS Personal Trainer

Weflex Fitness
02.2024 - Current

Personnel trainer

City of swan
07.2021 - Current

Transit Officer

Transperth
01.2013 - Current

Cert 3 and 4 - personnel training

Australian fitness academy

Bachelor of arts - marketing

University of central England
EMMANUEL F MADZIVA