EMMANUEL MAVHIA
Dubbo,NSW
Summary
Dedicated Mental Health Support Worker with strong experience supporting vulnerable children, young people, and adults in high-risk and therapeutic environments. Skilled in safeguarding, crisis intervention, behavioural assessment, and trauma-informed practice. Adept at building trust with families and multidisciplinary teams to ensure safety, stability, and positive developmental outcomes. Holds a strong academic foundation in Psychology, with qualifications assessed by the Australian Psychological Society (APS).
Overview
13
13
years of professional experience
1
1
Certification
Work History
Mental Health Support Worker
Somerset NHS Foundation Trust
12.2022 - 12.2025
- Support vulnerable individuals experiencing emotional, behavioural, and mental health crises using trauma-informed and person-centred approaches.
- Conduct behavioural observations and document concerns to inform care planning and risk management.
- Deliver one-to-one support tailored to individual needs, promoting emotional regulation, resilience, and wellbeing.
- Perform risk assessments and implement preventative strategies to ensure client safety.
- Utilise de-escalation techniques to manage aggressive or high-risk behaviours.
- Collaborate with multidisciplinary teams including psychologists, nurses, and social workers.
- Provide crisis intervention during emergencies, ensuring safety and appropriate escalation.
- Build trusting relationships with clients experiencing trauma and complex emotional needs.
- Somerset NHS Foundation Trust Taunton, Somerset and Devon Partnership Trust.
Mental Health Support Worker – Medium & Low Secure Unit
Elysium Healthcare
08.2022 - 11.2022
- Supported individuals with complex needs, including learning disabilities and behavioural challenges.
- Facilitated therapeutic activities and group sessions to promote emotional wellbeing and social development.
- Assisted with rehabilitation planning and daily living skill development.
- Applied safeguarding principles when supporting vulnerable individuals in secure environments.
- Conducted escorts and supervised activities as part of structured occupational therapy programs.
- Managed challenging behaviours using approved de-escalation and safety techniques.
- Elysium Healthcare, Taunton, Somerset
Operations Manager
Truestone Mining
07.2012 - 05.2022
- Led teams, managed staff performance, and implemented improvement plans.
- Provided operational support and advised senior management on risk, safety, and compliance.
- Improved workflow efficiency by 20% through structured planning and process optimisation.
Education
Bachelor of Science (Honours) - Psychology
Great Zimbabwe University
Masvingo, Zimbabwe01.2022
Bachelor of Social Science - Psychology
Great Zimbabwe University
Masvingo, Zimbabwe01.2012
Skills
- Behavioural assessment & documentation
- Crisis intervention & de-escalation
- Risk assessment & safety planning
- Case management support
- Relationship & rapport building
- Mental health support strategies
- Communication with families & professionals
- Cultural sensitivity & inclusive practice
Certification
- White Card (General Construction Induction Training)
- Prevention and Management of Violence and Aggression (PMVA)
- Breakaway Techniques
- Provide First aid
Timeline
Mental Health Support Worker
Somerset NHS Foundation Trust
12.2022 - 12.2025
Mental Health Support Worker – Medium & Low Secure Unit
Elysium Healthcare
08.2022 - 11.2022
Operations Manager
Truestone Mining
07.2012 - 05.2022
Bachelor of Science (Honours) - Psychology
Great Zimbabwe University
Bachelor of Social Science - Psychology
Great Zimbabwe University