Emmanuel Odebiyi
Melbourne,VIC
Summary
Experienced and compassionate Case Manager adept at handling diverse patient needs while effectively managing dynamic conditions. Collaborative professional with exceptional clinical knowledge and judgment, skilled in documentation and problem-solving. Proficient in managing emergent cases with calmness and precision.
Overview
11
11
years of professional experience
Work History
Case Manager
Aruma Services
Melbourne , Victoria
09.2021 - Current
- Designed tailored service plans through detailed evaluation of client needs using SPDAT and motivational interviewing techniques.
- Streamlined information sharing between clients, families, caregivers, and social service agencies.
- Provided crisis intervention support during emergencies, utilizing de-escalation techniques and real-time documentation
- Performed home visits to evaluate client living environments, ensuring accurate documentation/report.
- Created individualized care plans based on comprehensive assessments to enhance goal alignment.
- Participated in professional development activities related to case management best practices.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
- Reviewed treatment plans against individual goals and healthcare standards.
- Provided referrals to appropriate medical, mental health, and social services.
- Educated clients and their families about their rights and available community resources.
- Facilitated group sessions and workshops for clients on various topics.
- Developed and maintained relationships with community resources and service providers.
- Monitored client progress through regular follow-ups and case reviews.
- Educated clients about mental health conditions, medications and self-care techniques.
House Supervisor
Aruma Service
Melbourne , Victoria
01.2021 - 09.2022
- Monitored patient care activities to ensure quality service delivery.
- Ensured staff compliance with all regulatory requirements, policies and procedures.
- Reviewed incident reports and took appropriate corrective action when necessary.
- Managed daily staffing needs including scheduling shifts, managing call-offs and recruiting additional personnel as needed.
- Maintained accurate records of employee attendance, payroll information, shift changes.
- Created monthly reports detailing departmental progress towards achieving set goals.
Mental Health Support Worker
St John of God
Melbourne , Victoria
02.2018 - 11.2020
- Assisted clients in developing individualized treatment plans and goals.
- Facilitated group therapy sessions on topics such as anger management, coping skills, self-esteem.
- Provided emotional and psychological support to clients in crisis situations.
- Monitored client progress toward meeting goals outlined in their treatment plan.
- Observed safety protocols when working with potentially violent or suicidal individuals.
- Responded promptly to crisis calls from clients or family members.
- Encouraged positive behaviors through rewards systems or incentives programs.
Disability Support Worker
Aruma Services
Melbourne , Victoria
02.2016 - 07.2018
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Organized recreational and educational activities for clients according to individual needs.
- Transported clients to appointments, social events, and other activities as needed.
- Maintained records of services provided, client progress, and goals achieved.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Assisted in developing self-care skills such as personal hygiene practices.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Administered medication to patients according to strict schedules.
Youth Support Worker
Anglicare
Melbourne , Victoria
02.2014 - 02.2015
- Provided one-on-one support to vulnerable youth by facilitating activities and monitoring progress.
- Assisted in developing individual care plans for clients to ensure their safety and well-being.
- Organized group activities for at-risk youth focusing on life skills development and positive behavior reinforcement.
- Conducted assessments of client needs and documented progress towards goals using established protocols.
- Facilitated weekly support groups designed to promote healthy relationships among participants.
- Attended court hearings related to cases involving clients when necessary or requested by supervisor.
- Collaborated with families, schools, community organizations, and other stakeholders in providing effective interventions for youth in need of assistance.
- Maintained accurate records of client contacts including notes on conversations and referrals made.
- Evaluated program effectiveness through data collection methods such as surveys and interviews.
- Actively engaged with youth in recreational activities such as sports or arts and crafts projects.
- Interviewed clients individually and in family groups to determine services to best address specific needs.
- Achieved established program plan goals by developing and maintaining effective working relationships with staff, court officials, and educators.
- Directed activities to promote growth in mental, emotional and educational areas.
Education
Bachelor of Arts - Family And Community Services
Victoria University
Melbourne, VIC01-2024
certificateIV in disability
Victoria University
Melbourne, VIC01-2016
Skills
- Records Management
- Utilization review
- Regulatory Compliance
- Chronic Disease Management
- Patient support
- Needs Assessment
References
References available upon request.
Timeline
Case Manager
Aruma Services
09.2021 - Current
House Supervisor
Aruma Service
01.2021 - 09.2022
Mental Health Support Worker
St John of God
02.2018 - 11.2020
Disability Support Worker
Aruma Services
02.2016 - 07.2018
Youth Support Worker
Anglicare
02.2014 - 02.2015
Bachelor of Arts - Family And Community Services
Victoria University
certificateIV in disability
Victoria University
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