Emma Vuillermin
Summary
My previous work history was mostly as an Office Manager or Operations Manager.
I have have worked within both fast paced offices and small corporate offices.
I am looking to start my long term professional career as a School Officer as I thoroughly enjoy the atmosphere within Primary schools and the duties this role requires.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Manager
Trayd Australia
07.2011 - 08.2017
- Answering all phone calls, taking notes or transferring calls.
- Responding to all emails and actionioning requests.
- Scheduling jobs for 7 technicians. Moving jobs around to fit urgent jobs in, prioritise each job and ensure every technician has the appropriate amount of jobs each day.
- Reconciling incoming and outgoing accounts, including sending payment reminders and statements.
- Close off all work completed in scheduling database, raise invoices and send them to clients.
- Implementing processes and procedures.
- Training new Staff members.
- Maximising profits through working with the best suppliers & trades.
- Consulting with Construction Managers, Sales Groups, Finance, office staff and tenants regarding scheduled or completed work.
- Identifying and resolving operational issues effectively.
Operations Manager
Regus Management Australia
03.2005 - 06.2011
- Dealing with correspondence, complaints and queries.
- Managing reception staff.
- Covering reception when staff were at lunch or away sick or on annual leave.
- Organising meetings and managing databases.
- Organising corporate company events or conferences.
- Managing office budgets.
- Reconciliation of accounts.
- Liaising with staff, suppliers and clients.
- Discussing office renewals with existing clients.
- Implementing and maintaining procedures/office administrative systems.
- Prioritising and delegating tasks to reception staff.
- Organising induction programmes for new employees.
- Ensuring that health and safety policies are up to date.
- Using a range of software packages.
- Attending meetings with senior management.
- Arranging and conducting interviews for new employees.
Education
School Officer Training - Education Administration
Eddystone Primary School
05.2023
Skills
- Reception/Administration duties
- Staff Training
- Technical Support
- Data Communications
- Report Preparation
- Coaching and Training
- Billing and Invoicing
- Account and Ledger Reconciliations
- Cash Flow and Reconciliation
- Handling Complaints
- Scheduling jobs
References
Wayne Marshall
Trayd Australia
Director
0488 448 488
Bronwyn Young
Regus Management Australia
Previous Work Colleague
0447 663 486
Certification
- Working With Children Card
- Criminal History Screening
- E number
Timeline
Office Manager
Trayd Australia
07.2011 - 08.2017
Operations Manager
Regus Management Australia
03.2005 - 06.2011
School Officer Training - Education Administration
Eddystone Primary School
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