Emosi Caniogo

• Lead business development and sales strategy across Victoria, driving growth within the industrial cryogenic cleaning and dry ice blasting market.
• Develop and manage relationships with key stakeholders across major Australian manufacturing sectors including Food & Beverage, FMCG, Mining, Defence, and General Manufacturing.
• Identify operational challenges within customer sites and deliver tailored solutions that improve efficiency, reduce downtime, and optimise production performance.
• Manage the full sales lifecycle from prospecting and opportunity qualification through to technical demonstrations, project implementation, negotiation, and account growth.
• Partner with engineering, maintenance, and operations teams to integrate Cold Jet technology into critical manufacturing processes.
• Manage complex capital equipment projects including budgets, logistics, timelines, stakeholder communication, and post-sale support.
• Drive customer retention and expansion through consultative selling, relationship management, and continuous improvement initiatives.
• Oversee Victorian branch operations including staffing, daily workflow, customer service, and commercial performance.

Key Achievements

• Delivered $1M+ in new revenue in FY24–25 , exceeding previous branch performance benchmarks.
• Grew the Melbourne branch by 20% year-on-year , increasing new business revenue from an established average of approximately $800K over the previous three years under prior branch leadership.
• Positioned the Victorian operation for continued growth, with FY25–26 forecasted to achieve $1.2M+ in new revenue .
• Successfully expanded Cold Jet's footprint across major manufacturing accounts by identifying high-value opportunities and building long-term strategic partnerships.
• Improved customer adoption of dry ice blasting technology by aligning solutions with measurable operational outcomes including reduced downtime, labour savings, and improved maintenance efficiency.

• Managed business development activities across Victoria, identifying new market opportunities and expanding Cold Jet's presence within industrial sectors.
• Prospected, qualified, and converted new business opportunities across Food & Beverage, Manufacturing, FMCG, and industrial markets.
• Built and maintained strong client relationships, supporting customer retention and long-term account growth.
• Conducted product demonstrations, site assessments, and technical consultations to showcase the benefits of dry ice blasting technology.
• Worked closely with operations and service teams to ensure smooth project delivery and alignment with customer expectations.
• Engaged with engineering, maintenance, Quality, Safety and production teams to understand customer pain points and recommend tailored solutions.
• Represented Cold Jet at customer sites, industry events, and trade shows to generate leads and strengthen brand awareness.
• Developed a strong foundation in consultative selling, solution-based sales, and managing the full customer journey from initial contact through implementation.

Key Progression:

• Successfully grew market knowledge, customer relationships, and sales capability, leading to promotion into the Branch Manager role overseeing Victorian operations.

• Supported business development and marketing initiatives, assisting with customer research, market analysis, and identifying new growth opportunities.
• Assisted in the development and execution of targeted marketing campaigns to increase brand awareness and customer engagement.
• Collaborated with sales teams to refine messaging, improve sales approaches, and strengthen customer outreach strategies.
• Analysed sales data and market insights to identify trends and support commercial decision-making.
• Contributed to campaign planning, reporting, and continuous improvement initiatives across sales and marketing activities.
• Developed strong foundations in customer engagement, lead generation, and consultative sales processes.
• Successfully balanced this internship remotely while working a second role as a Restumper/Reblocker , demonstrating strong time management, discipline, and commitment while managing professional responsibilities across different industries.

• Performed structural reblocking and restumping works across residential properties throughout Melbourne, developing practical experience within construction, trades, and site-based environments.
• Assisted with project preparation, quoting support, material requirements, and coordinating concrete pours involving multiple trades and contractors.
• Worked in confined crawl spaces averaging approximately 400mm clearance, completing physically demanding tasks in challenging conditions including dust, restricted access areas, and extended shifts.
• Assisted with house levelling procedures by supporting properties on hydraulic jacks, removing deteriorated timber stumps, and installing replacement concrete stumps.
• Identified damaged and deteriorated structural supports, contributing to site assessments and communicating required rectification works.
• Completed manual excavation works, digging stump footings approximately 400–600mm deep while operating in confined positions.
• Collaborated within small teams to transport, position, and install concrete stumps, completing large-scale reblocking projects involving 100+ stump replacements.
• Supported concrete preparation and pouring activities, ensuring accurate placement, levelling, and compliance with project requirements.
• Managed site preparation and clean-up processes to maintain safety, efficiency, and quality standards.
• Developed strong understanding of trade workflows, contractor coordination, job costing, and project delivery timelines.
• Built resilience, problem-solving ability, and commercial awareness by balancing physically demanding trade work with professional development in sales and marketing.

• Took a planned career break to pursue professional rugby opportunities, committing to a high-performance training and competition environment.
• Developed strong discipline, resilience, teamwork, and leadership skills through structured training, match preparation, and competitive environments.
• Adapted to the demands of elite sport, balancing physical conditioning, performance goals, and continuous improvement.
• Built valuable experience in communication, accountability, mental toughness, and working effectively within diverse teams.
• Returned to the professional workforce with renewed focus, enhanced leadership capability, and a stronger understanding of performance-driven environments.

• Supported end-to-end television production processes, contributing to the planning, filming, editing, and delivery of engaging visual content.
• Collaborated with production teams to execute projects across various formats while meeting quality standards and deadlines.
• Operated camera equipment and assisted with production setup, ensuring smooth execution during filming.
• Supported post-production activities including editing assistance, content organisation, and preparation of final media outputs.
• Worked in fast-paced environments requiring strong communication, adaptability, attention to detail, and teamwork.
• Developed strong storytelling, audience engagement, and creative problem-solving skills through producing content for diverse audiences.