Emrah Ukur
Melbourne,VIC
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
11
11
years of professional experience
Work History
Barista
Self Employed
01.2021 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
Truck Driver
Toll Logistics
03.2014 - 12.2020
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
- Maximized load safety by balancing, securing, and weighing products.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Chef
Koy Restaurant
04.2012 - 10.2013
- Acted as head chef when required to maintain continuity of service and quality.
- Created recipes and prepared advanced dishes.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Placed orders to restock items before supplies ran out.
- Planned and directed high-volume food preparation in fast-paced environment.
Education
Certificate II Driving Operation - Transport
Transport Industry Driver Education
01.2014
Certificate IV Commercial Cookery - Hospitality
William Angliss Institute of TAFE
Melbourne, VIC11.2004
Skills
- Opening and Closing Duties
- POS Systems
- Espresso Machine Operation
- Food Running
- Supply Ordering
- Product Recommendations
Languages
Turkish
Professional Working
Timeline
Barista
Self Employed
01.2021 - 08.2023
Truck Driver
Toll Logistics
03.2014 - 12.2020
Chef
Koy Restaurant
04.2012 - 10.2013
Certificate II Driving Operation - Transport
Transport Industry Driver Education
Certificate IV Commercial Cookery - Hospitality
William Angliss Institute of TAFE
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