Emre Girmez

• Deliver exceptional, professional customer service with a focus on client satisfaction.
• Oversee showroom displays and the daily/weekly appointment scheduling process,

while providing assistance to all walk-in clients and phone calls.

• Prepare accurate quotes, sales orders, and invoices with attention to detail and efficiency.
• Collaborate seamlessly with various departments (Order Desk, Operations, Marketing) to ensure a streamlined and effective process.
• Grow sales with walk-in designers, architects, developers and homeowners.
• Ensure that all customer inquiries and requests are handled promptly and professionally.
• Conduct follow-up with customers post-sale to ensure satisfaction and nurture long-term relationships.

• Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
• Answered incoming telephone calls and scheduled appointments for clients.
• Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.

• Train and instruct employees.
• Supervised daily cash transactions and prepared end of day sales reports.
• Supervised all areas of restaurant to keep it clean and well-maintained, including repair needs.
• Ensure outstanding guest service and promptly address customer inquiries and complaints.
• Conducted regular meetings with staff to discuss performance and address any issues.