Emre Guclu
Melbourne
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations and strategy.
Overview
6
6
years of professional experience
Work History
Customer Connections Consultant
AusNet Services
10.2022 - Current
- Processing and handling of customer service orders
- Followed established procedures to enter and process data correctly.
- Managed external delivery partners
- Assisted in large scale projects in reimagining old processes
General Manager
L.E.A Partners
11.2020 - 10.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
- created and maintained balanced rosters
Hospitality Worker
L.E.A Partners
01.2019 - 11.2020
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
Education
High School Diploma -
Parkdale Secondary College
Melbourne, VIC11-2020
Skills
- Problem-solving
- Team leadership & development
- Decision-making
Timeline
Customer Connections Consultant
AusNet Services
10.2022 - Current
General Manager
L.E.A Partners
11.2020 - 10.2022
Hospitality Worker
L.E.A Partners
01.2019 - 11.2020
High School Diploma -
Parkdale Secondary College
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