Emre Turgut
Meadow Heights,VIC
Summary
Highly experienced and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Specialist
Nike
06.2023 - Current
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
IT Support Technician
One9eight IT Solutions
01.2018 - Current
- Supported customers with online billing, access and account issues
- Identified, reviewed and resolved IT issues quickly and efficiently
- Oversaw equipment and system operation
- Communicated with customers in person, email, live chat and telephone
- Identified customer needs and provided necessary information to boost customer satisfaction
Team Member
Coles Supermarkets
11.2017 - 06.2021
- Greeted and assisted customers
- Identified customer needs and provided necessary information to boost customer satisfaction
- Gain information regarding store, safety and products
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise
- Maintained floor stocking levels and displays to ensure store is clean and presentable
- POS machine and cash handling
- Developed strong cooperative relationships with coworkers and managers.
Education
Diploma of Business Management -
La Trobe University
Victorian Certificate of Education -
Sirius College
Skills
- Sales Expertise
- Cash Register Operation
- New Hire Training
- Marketing and Sales
- High-Volume Environments
- Supply and Inventory Maintenance
- Stocking and Replenishing
- MS Office
- Staff Training
- Product Organization
- Stockroom Procedures
- Team Training
Certification
Ahmed HAMID - 0434 129 093
Operations Manager, Nike HIGHPOINT
Aidan ZAULI - 0436 431 284
2IC Manager, Nike HIGHPOINT
Timeline
Sales Specialist
Nike
06.2023 - Current
IT Support Technician
One9eight IT Solutions
01.2018 - Current
Team Member
Coles Supermarkets
11.2017 - 06.2021
Diploma of Business Management -
La Trobe University
Victorian Certificate of Education -
Sirius College
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