Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emre Uyanik

Melbourne,VIC

Summary

I am a hardworking employee and always looking to develop my skills further and learn new things. I am a quick learner, organized and ready to take on any task.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Amazon
Dandenong , Victoria
09.2019 - 02.2024
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Customer Service Representative

Mt Hira College
Doveton, Victoria
08.2017 - 09.2019
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Answered inbound calls, chats and emails to facilitate customer service.

Education

Pamukkale University
Turkey
06-2002

Skills

  • Paperwork Processing
  • Data Entry
  • Technical Support
  • Problem-solving abilities
  • Client Relations
  • Computer Proficiency
  • Customer Service
  • Microsoft Office Suite
  • Administrative Support
  • Multi-Task Management

References

References available upon request.

Timeline

Customer Service Representative

Amazon
09.2019 - 02.2024

Customer Service Representative

Mt Hira College
08.2017 - 09.2019

Pamukkale University

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Emre Uyanik