Enchen Guo
Sydney,NSW
Summary
I am a dynamic Sales Manager who has worked for Chengdu Haikuoshanbo Co. to improve customer satisfaction and drive sales through innovative strategies. I am an adept negotiator and cross-cultural communicator who specializes in building lasting relationships and leading teams to success. I have a diverse work experience ranging from professional modeling to proficiency in academic writing and engineering modeling, and am versatile, elegant, and adept at handling emergencies.
Overview
4
4
years of professional experience
Work History
Sales Manager
Chengdu Higuashanbo Co.
01.2019 - 07.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
(fashion) Model (loanword)
Park City Star Limited
07.2019 - 06.2023
- Remained focused, motivated and professional throughout long shoots and events.
- Maintained high levels of professionalism in over [Number] shoots.
- Performed well under pressure in fast-paced environments like runway shows or photoshoots ensuring timely project completion.
- Understood fashion trends to accurately portray brand and client briefs.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
Activity Moderator
Shaanxi Newhold Modeling Agency Co.
02.2019 - 06.2022
- Developed guidelines and best practices for maintaining a respectful, professional tone in online discussions.
- Very good at adapting to the situation Hosting a large-scale event with more than 1,000 people without stage fright, very natural Excellent demeanor and professionalism
Teacher's Aide
New Oriental Education & Technology Group Limited
02.2022 - 04.2022
- Assisted teachers with supervision and care of group of [Number] children.
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Graded assignments and reported individual progress to teacher.
Waiters
Hai Rongda Seafood Co.
10.2020 - 12.2020
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Education
Master of Science - Strategic Public Relations
University of Sydney
Sydney, NSW07.2025
Bachelor of Arts - Industrial Design
University of Ulster
Belfast, Northern Ireland, United Kingdom06.2023
Bachelor of Arts - Industrial Design
Shaanxi University of Science And Technology
China, Shaanxi Province, Xi'an City06.2023
Skills
- Semi-professional Chinese billiard player with district awards，Can repair and handle clubs, can wash balls, and maintain table soil
- Attention to Detail
- Negotiation
- Cross-cultural communication
- Flexible Schedule
- Highly proficient in Chinese
- Texas Hold'em Semi-Pro
- Proficient in all types of gambling and maintenance of related equipment due to previous employment
- Have runway experience and stage skills
- Experienced, having traveled to 20 countries in Eastern, Northern and Western Europe, including New Zealand and Australia
- I have very professional academic writing skills, and due to my dual degree program, I am proficient in the use of drawing, office and rendering software such as wps, CAE, AR, PS, keyshot, solid edge, rhinoceros, etc, and I am good at hand-drawing and drafting
- Because of her work as a runway model and print model, she has an outstanding image and is very elegant
- Multiple experience as a host, well-spoken, mentally strong, good at handling emergencies
Fitness, Travel, Motorcycle
I've traveled to more than two dozen countries on my own, and I'm also very much into fitness, and I'm very good at riding and repairing motorcycles.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Teacher's Aide
New Oriental Education & Technology Group Limited
02.2022 - 04.2022
Waiters
Hai Rongda Seafood Co.
10.2020 - 12.2020
(fashion) Model (loanword)
Park City Star Limited
07.2019 - 06.2023
Activity Moderator
Shaanxi Newhold Modeling Agency Co.
02.2019 - 06.2022
Sales Manager
Chengdu Higuashanbo Co.
01.2019 - 07.2021
Master of Science - Strategic Public Relations
University of Sydney
Bachelor of Arts - Industrial Design
University of Ulster
Bachelor of Arts - Industrial Design
Shaanxi University of Science And Technology
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