Assist Senior Coordinators with event planning and execution
Having conversations with school students about university admissions
Planning and leading study sessions
Presenting career-focused workshops
Participating in science workshops and other discipline-based activities
Share school and university experiences to demystify university
Helping school students from a range of different backgrounds understand what university is all about.
Retail Assistant
Sheike
Essendon
10.2023 - Current
Proficiency in handling cash transactions accurately and securely
Ability to monitor and manage inventory levels, restock shelves, and assist with receiving merchandise deliveries
Capacity to work collaboratively with colleagues to achieve common goals
Strong verbal communication skills to interact effectively with customers and team members
Aptitude to handle customer inquiries and resolve complaints in a timely and satisfactory manner
Ability to perform tasks accurately and pay close attention to details, especially during transactions and inventory management.
Retail Assistant
Pandora
Airport West
11.2021 - Current
Cross-Selling and Upselling items encourage customers to buy items
Understanding customer preferences and needs to make personalised recommendations that resonate with customers, leading to higher UPT
Collaborative Selling by collaborating with colleagues to suggest coordinated jewellery sets through a seamless team effort
Achieve and exceed individual and store sales targets
Focusing on up-selling, UPT, ATV, KPI, and productivity
Maximise sales and provide an unforgettable customer experience.
Team member
Kmart
Airport West
04.2021 - 04.2022
Helping customers on the shop floor
Stocking shelves
Packing online orders
Serving on the registers and handling cash
Answering the store's phone calls.
Crew Trainer/ Crew Coach
McDonald's
Melbourne Airport
07.2017 - 07.2021
Accepted and processed customer payments in cash, credit cards, and checks, checking for validity
Acknowledged customer issues and resolved their problems quickly and efficiently
Assisted clients in understanding their available options
Followed up with customers ensuring their satisfaction with their purchases
Training new crew
Education
Bachelor of Laws (Honours)/Bachelor of Criminology -
La Trobe University, Melbourne
01-2025
VCE -
Gladstone Park Secondary College
11-2020
Skills
Arabic Proficiency
Legal Writing
Legal Research
Client Communication
Case Management
Document preparation
Highly dependable and can work under high pressure
Willingness to learn with great attention to detail
Flexible and adaptable to situations with good time management skills
Can work independently and use initiative in troubled and sound situations
Enjoys working in a team
Legal Experience
Paralegal | Latifa and Associates - Melbourne | 04/2022- 03/2024
Responsible for the drafting and lodgement of a range of online visa applications via Immiaccount and paper applications by post
Assisting the principal Migration Agent in writing submissions, statutory declarations, and statements of claims
Preparing responses to s.56 and s.57 requests from the Department of Home Affairs
Correspond with the Department of Home Affairs and the Administrative Appeals Tribunal related to client matters to ensure applications and requests are responded to and processing files are up to date
Client correspondence through a variety of mediums including in person consultations, by phone, video, and email
Conduct Legal Research in accordance with DFAT Country Information Reports and other country information sources
Communicate with clients on a daily basis and trained to deal with matters of a highly sensitive nature
Accounts Management: preparation of invoices, receipts, and monthly billing
File Management: open files for new clients including service agreements and the collection of personal information.
Affiliations
A member of the Syrian Orthodox Youth Group of Melbourne (SOYGOM) committee
Maintain a regular gym routine
learning different languages- currently learning Syriac.
Referees
Latifa al-Haouli
Principal Migration Agent at Latifa and Associates
0405 410 000
la@latifa.com.au
Georgina Eid
Graduate Lawyer at at Latifa and Associates
0411 679 303
ge@latifa.com.au
Timeline
Student Facilitator
La Trobe University
03.2024 - Current
Retail Assistant
Sheike
10.2023 - Current
Retail Assistant
Pandora
11.2021 - Current
Team member
Kmart
04.2021 - 04.2022
Crew Trainer/ Crew Coach
McDonald's
07.2017 - 07.2021
Bachelor of Laws (Honours)/Bachelor of Criminology -