ENHUI MEL CHENG

In my role as Senior Store Manager at Cotton On, I oversaw a group of employees who provided outstanding customer service and hit sales goals. Managing the store's daily operations, including stock control, visual merchandising, and upholding standards, was within my purview. I provided staff training and motivation, creating a culture of high performance and a happy work environment. I also oversaw inventories, conducted sales data analysis, and planned marketing campaigns to boost company expansion, and guarantee top-notch client experiences.

I selected and packaged client orders quickly and accurately while adhering to requirements as a picker-packer at Ceva Logistics, guaranteeing timely processing. I updated stock levels, checked product descriptions, and tracked inventory using portable scanners. Labeling items, making sure they were packaged properly to avoid damage, and getting shipments ready for shipping were all part of my responsibilities. I followed safety procedures, kept my workspace neat and orderly, and worked with my teammates to accomplish daily goals. As part of my job, I had to pay close attention to details, be able to operate under pressure, and be dedicated to maintaining high standards of accuracy and efficiency in a fast-paced setting.

I ensured compliance with privacy requirements by supporting the implementation of data protection and compliance activities in my role as a Data Compliance Project Assistant. I helped with audits, tracking project progress, and creating and evaluating compliance documents. To find and address any data security threats, I worked with cross-functional teams. I also supported the development of training materials, made sure that timely reporting to top management was done, and assisted in keeping accurate records. My contribution was crucial to preserving data integrity, and regulatory compliance.

In order to increase sales and guarantee top-notch customer service, I oversaw a team as a sales supervisor at Jo Malone. I oversaw inventories, provided product awareness training to employees, and upheld visual merchandise standards. Creating customized experiences for customers, suggesting scents, and advertising limited editions were all part of my job description. In addition, I defined objectives, evaluated sales performance, and inspired the group to surpass goals. I contributed to upholding Jo Malone's reputation for elegance and superior service by creating a high-performance atmosphere.