Enika-Matise Smith
Bicheno,TAS
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Iluka Tavern
07.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures.
- Contributed to a positive work environment through effective teamwork and communication with team members.
Retail Worker
Islander Art Home Fashion
02.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organised shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organised sales floor, enhancing the overall shopping experience for customers.
Guest Service Officer
Younique Stays
11.2023 - 02.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times.
- Maintained personnel records and updated internal databases to support document management.
- Organised workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maximised office space utilisation by maintaining a clean, organized work environment that encouraged productivity and efficiency.
Cafe Owner
The Sandbar Bicheno
05.2022 - 11.2023
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
- Mentored and trained employees to improve performance and encourage professional growth.
- Enhanced customer loyalty through exceptional service and consistent product quality.
- Increased customer satisfaction by implementing high-quality food and beverage offerings.
Education
Undergraduate Certificate - Community Support
University of Tasmania
Diploma - Applied Health And Community Support
University of Tasmania
TAS12-2026
Skills
- Customer Service
- Attention to Detail
- Organisation skills
- Time Management
- Fast Learner
- Professional appearance
Certification
- RSA
- RSG
- KENO SENIOR WRITER
Timeline
Bartender
Iluka Tavern
07.2024 - Current
Retail Worker
Islander Art Home Fashion
02.2024 - Current
Guest Service Officer
Younique Stays
11.2023 - 02.2024
Cafe Owner
The Sandbar Bicheno
05.2022 - 11.2023
Undergraduate Certificate - Community Support
University of Tasmania
Diploma - Applied Health And Community Support
University of Tasmania
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