Enio Duarte Coelho
Perth
Summary
Proven Sales Supervisor with a track record of enhancing customer satisfaction and boosting market share for Engecal. Skilled in sales strategy development and team leadership, I consistently achieve sales targets through innovative strategies and effective negotiation. My approach has significantly improved brand visibility and team performance.
Overview
13
13
years of professional experience
Work History
Sales Supervisor
Engecal
03.2023 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
Sales and Marketing Manager
Engecal
01.2016 - 12.2022
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
- Managed sales promotions and marketing strategies on major social media sites.
- Led a high-performing sales team, providing coaching and ongoing support to ensure success.
Sales and Marketing Assistant
Laudromat
05.2012 - 07.2015
- Assisted call-in customers with questions and orders.
- Improved social media presence by creating engaging content that resonated with target audiences, driving follower growth and enhancing brand recognition.
- Boosted sales revenue by developing and implementing targeted marketing strategies.
- Coordinated trade shows and events to showcase products, resulting in increased customer engagement and potential business opportunities.
Education
Advanced Diploma - Commercial Management
Centro Universitario Una
Belo Horizonte, Minas Gerais - Brazil12-2019
High School Diploma -
Escola Estadual Ordem E Progresso
Belo Horizonte, Minas Gerais - Brazil12-2014
Skills
- Customer service
- Team leadership
- Effective negotiation
- Sales presentations
- Sales strategy development
- Marketing automation
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
Languages
English
Full Professional
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Sales Supervisor
Engecal
03.2023 - Current
Sales and Marketing Manager
Engecal
01.2016 - 12.2022
Sales and Marketing Assistant
Laudromat
05.2012 - 07.2015
Advanced Diploma - Commercial Management
Centro Universitario Una
High School Diploma -
Escola Estadual Ordem E Progresso
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