Enitan Makanjuola

• Deliver a broad range of expert audio, lighting and vision services for concerts and other events held in the Sydney Town Hall and other City of Sydney commercial venues, ensuring the provision of high end technical production service delivery for clients and hirers

• Provide overall supervision and coordination of resources and individuals and work teams within areas of responsibility

• Effectively manage and multi-task work during high volume periods and significant interruptions

• Determine priorities and monitor performance for own and team work, to ensure the efficient and effective use of allocated resources

• Ensure overall quality standards are met by demonstrating responsive, consistent, timely and procedurally correct service based on the needs of the hirer

• Ensure compliance with all relevant legislative, industrial, Work Health and Safety Act and associated legislation, Council policy requirements and standards in the performance of all duties

• Effectively carry out other production, operations or technical related duties as directed/required

• Delivering accurate and consistent work within tight timeframes

• Establishing and maintaining effective partnerships with the immediate technical team and the larger Venue Management team

• Maintaining a flexible approach to work practices to effectively respond to the changing expectations/requirements of internal and external stakeholders

• Contribute to team discussions and decision-making processes

• Provide effective assistance in the delivery of daily administrative, operational, production and logistical requirements

• Contribute to team discussions and decision-making processes

• Provide technical and production expert advice on a range of performance related issues

• Support quality delivery of services Casual Technical Crew

• Guide, support, coach and mentor junior colleagues.

• Provided logistical support for events, including transportation coordination and equipment management
• Actively participated in pre-event meetings and training sessions to stay informed on event procedures and requirements
• Assisted in the efficient setup and breakdown of event spaces, leading to smooth transitions between activities
• Assist event staff to set up and supervising of the events
• Ensure safety of pedestrians, vehicles and plant machinery by following the guidelines of the Place Management NSW Vehicle Induction
• Follow WHS and compliance guidelines for all event participants
• Assist venue hire clients, community organizations and event participants to ensure successful outcome for both the event organizers and Place Management NSW
• Take direction as required from the Event Managers on the ground.

• Operate sound boards, audio equipment, Zoom meetings and speaker preparation, data projectors and related equipment
• Actively participated in problem solving and decision making to ensure set-up maintains expected levels of service in alignment with ICC Sydney standards
• Ensured the most up to date set-up, timing and turn-around requirements are followed as detailed in our customized systems via the event order, floor plan and event updates
• Delivered extraordinary experiences for every guest who walks through ICC Sydney doors
• Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations
• Led quality standards for the team's delivery to win Best Venue Team at the EEAA Awards
• Developed and implemented performance improvement strategies and plans to promote continuous improvement

• Assist in the progression of diversity through Music concerts and multicultural events.

• Assist with the logistics process throughout the events, matches, hotels, by chauffeuring the FIFA officials to various locations

• Develop and implement performance improvement strategies and plans to promote continuous improvement
• Conduct final inspections on the day of the event to ensure everything adheres to the client's standards
• Liaise with client during the event planning process to ensure everything is in order
• Develop planning strategies while creating and maintaining best practices for budgets, project plans, event timelines and presentations
• Manage administrative logistics of events planning, event booking and event promotions.

• Consulted with customers to determine objectives and requirements for events
• Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions
• Acquired contracts and agreements to finalize negotiations and obtain approval signatures
• Managed administrative logistics of events planning, event booking and event promotions

• Organize this as a team building activity with Thinking Hats Child care centre to support the children with additional needs for inclusion to have equal education across Sydney.

• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
• Actively engaged customers to provide general assistance and information on store merchandise.

• Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures
• Managed a total 828 events, seminars, concerts, conferences, birthdays, and weddings
• Exceeded all customer service metrics with numerous commendations from management on high standards of delivery
• Oversaw preparation and management of event budgets to deliver at or below projected costs
• Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal
• Managed administrative logistics of events planning, event booking and event promotions.