Enkh-Ujin Bayarbileg
McDonald's
Rockdale,NSW
2
Languages
5
years of professional experience
Customer-focused shift leader with experience supervising busy service operations, coaching team members and maintaining high standards under pressure. Skilled in cash handling, resolving customer concerns and making sound decisions while keeping service running smoothly. Brings a calm, professional approach and a strong focus on reliable service, teamwork and operational standards.
Work History
Sandwich Artist
1 Year 2 Months- Prepared sandwiches to customer specifications while following portioning and recipe standards.
- Assisted customers with menu selections, modifications, and order accuracy.
- Operated cash register and processed transactions accurately during fast-paced service periods.
Shift Manager
4 Years 4 Months- Supervised crew performance during peak shifts to maintain service speed and quality standards.
- Coordinated opening and closing procedures, ensuring readiness for daily operations.
- Trained team members on food safety, cleanliness, and McDonald's service procedures.
- Managed cash handling, drawer balancing, and accurate point-of-sale transactions.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
Bachelor of Arts - Architecture
- Vice Captain at Kogarah High School 2025
- Australian Tertiary Admission Rank (ATAR) - 78.60/99.95
- UTS Academic Merit International Scholarship, 2025 from University of Technology Sydney (UTS)
- Completed Vocational Education and Training (VET) in: HLTAID011 - Provide First Aid
Skills
Cash handling
Shift leadership
Customer service focus
Employee training
Team development
Decision-making
Punctual and reliable
Languages
English
Mongolian
Timeline
Shift Manager
McDonald's
06.2022 - CurrentRead More
Sandwich Artist
Subway
02.2022 - 04.2023Read More
University of Technology Sydney
Bachelor of Arts from Architecture
Read More