Summary
Overview
Work History
Education
Skills
Timeline
Generic

Enoch Tautolo

Brisbane

Summary

Experienced IT Professional with over six years of expertise in hardware repairs, software troubleshooting, and network provisioning. Currently working as a Provisioning / Network Engineer, with hands-on experience in configuring network services, managing provisioning tasks, and supporting infrastructure across multi-site environments. A proactive, teachable, and detail-oriented individual with a passion for continuous learning and problem-solving. Adept at both independent and collaborative work in fast-paced technical environments.

Overview

5
5
years of professional experience

Work History

Provisioning / Network Engineer

NetVault
08.2024 - Current
  • Provision and configure network services for new and existing users, including IP assignments, VLAN setups, and firewall rules.
  • Support infrastructure upgrades and network rollouts across multiple sites.
  • Collaborate with vendors and internal teams to ensure timely delivery of provisioning tasks.
  • Monitor and troubleshoot network issues using diagnostic tools and escalate as necessary.
  • Maintain accurate records of network configurations and changes in documentation systems.
  • Provide technical support and guidance for deployment of networking hardware (switches, routers, access points).
  • Contribute to service improvement initiatives by identifying gaps and proposing solutions.

Senior Service Technician

The Laptop Company
01.2022 - 07.2024
  • Led major rebuilds and repairs of computer systems, ensuring efficient component assembly and quality control.
  • Created documentation for BOMs, design requirements, and development processes.
  • Developed and implemented hardware repair solutions for HP and Dynabook models across NZ and Australia.
  • Delivered on-site services, cloud migrations, and data backup solutions with a focus on data integrity and security.
  • Trained and mentored junior technicians on new tools and repair processes.
  • Provided high-level hardware and infrastructure support in enterprise environments.

Service Technician

The Laptop Company
01.2020 - 01.2022
  • Delivered first and second-level hardware/software support to corporate clients.
  • Installed and configured systems, antivirus, and security software.
  • Assisted in troubleshooting and resolution of technical incidents both onsite and remotely.

Education

Bachelors Degree - Information Technology

Whitireia And Weltec Polytechnic
01.2019

Skills

  • Network Provisioning & Configuration
  • LAN & WAN Connectivity / Maintenance
  • Hardware and Software Installation / Repairs
  • Data Management
  • Onsite and Remote Desktop Support
  • Performance Testing & Evaluation
  • Troubleshooting and Failure Analysis
  • Service Schedule Coordination
  • Training & Mentoring Staff
  • Excellent Verbal and Written Communication
  • Time Management & High Work Ethic
  • Strong Interpersonal Skills

Timeline

Provisioning / Network Engineer

NetVault
08.2024 - Current

Senior Service Technician

The Laptop Company
01.2022 - 07.2024

Service Technician

The Laptop Company
01.2020 - 01.2022

Bachelors Degree - Information Technology

Whitireia And Weltec Polytechnic

Similar Profiles

CREATE PROFILE
Enoch Tautolo