Enrica Bertelli
Redfern,NSW
Summary
Three years of work experience in the tourism sector.
Responsible, caring and multitasking person. Working good under pressure and great teamworker.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hotel Front Desk Receptionist
Carema Beach ****
04.2023 - 10.2023
Hotel Front Desk Receptionist
Blu Hotels Spa ****
12.2021 - 04.2023
Hotel Front Desk Receptionist
Alborea Ecolodge Resort, Bluserena Spa *****
06.2021 - 09.2021
Commis De Rang
Restaurant Marechiaro, Blu Hotels Spa
06.2020 - 09.2020
Waitress
Restaurant Le Dame Bianche
08.2019 - 03.2020
Ticket Seller
Carrarafiere
10.2017 - 08.2019
Bar Waitress
Bristol Lounge Cafè
07.2017 - 09.2017
Education
High School Diploma -
Foreign Language High School Montessori - Repetti
Carrara, Italy07.2014
Skills
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Register guests collecting necessary information
- Welcome guests upon their arrival and assign rooms
- Provide information about the hotel
- Respond to clients’ complaint and handling issues that arise during a guest’s stay
- Processing payments
- Experience with hotel reservations software, like WinHotel, Leonardo and Sinfonia
Visa
Working Holiday Visa
Jan 2024 - Jan 2025
Languages
Italian
Native or Bilingual
Spanish
Full Professional
English
Professional Working
Certification
ECDL - European Computer Driving License
Timeline
Hotel Front Desk Receptionist
Carema Beach ****
04.2023 - 10.2023
Hotel Front Desk Receptionist
Blu Hotels Spa ****
12.2021 - 04.2023
Hotel Front Desk Receptionist
Alborea Ecolodge Resort, Bluserena Spa *****
06.2021 - 09.2021
Commis De Rang
Restaurant Marechiaro, Blu Hotels Spa
06.2020 - 09.2020
Waitress
Restaurant Le Dame Bianche
08.2019 - 03.2020
Ticket Seller
Carrarafiere
10.2017 - 08.2019
Bar Waitress
Bristol Lounge Cafè
07.2017 - 09.2017
High School Diploma -
Foreign Language High School Montessori - Repetti