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 Former Languages student at the University of Siena. English language skills acquired through my academic studies and the Erasmus+ project. I also have experience in the hospitality sector, having worked as a waiter, in ticketing, and as a hotel receptionist. 

Professional hospitality expert with proven ability to enhance guest experience and streamline front desk operations. Adept at team collaboration, ensuring seamless communication and adaptability to changing needs. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Reliable and results-focused, consistently delivering high standards and positive outcomes.

Meticulous receptionist with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.
Developed multi-tasking skills and a high level patience when encountering with guest.

Professional hospitality expert with proven ability to enhance guest experience and streamline front desk operations. Adept at team collaboration, ensuring seamless communication and adaptability to changing needs. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Reliable and results-focused, consistently delivering high standards and positive outcomes. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction with flexibility.

Enrica Bertelli

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Hotel Front Desk Receptionist

Hotel Front Desk Receptionist

Hotel Front Desk Receptionist

Commis De Rang

Waitress

Ticket Seller

Bar Waitress

Education

High School Diploma -

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Languages

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Hotel Front Desk Receptionist

Hotel Front Desk Receptionist

Hotel Front Desk Receptionist

Commis De Rang

Waitress

Ticket Seller

Bar Waitress

High School Diploma -

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