Enrico Cecconi
Darlinghurst,NSW
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bar Waiter
Bar Snoopy
10.2023 - 12.2023
- Communicated with guests to record orders and assess needs.
- Checked guests' identification before serving alcoholic beverages.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Maintained clean and organized bar area.
Food Runner
Pizzeria Isola Della Pizza
07.2023 - 10.2023
- Arranged tables and chairs for special occasions and events.
- Addressed customer complaints and inquiries to verify satisfaction.
- Demonstrated adaptability in handling diverse menu offerings and accommodating special dietary requests when necessary.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Volunteer
06.2022 - 08.2022
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Assisted with special events and programs.
- Conducted surveys among service recipients to gauge satisfaction levels and identify areas needing improvement or expansion efforts.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
I.S.I.S A. Malignani
Udine, Italy07.2023
Skills
- Patient Care
- Hospitality best practices
- Team Collaboration
- Laptop and Tablet Operation
- Meal Preparation
- POS System Operation
- Food presentation
- Cleaning and sanitizing
- Food and Beverage Service
- Cash Handling
- Order Taking
- Flexible and Adaptable
- Calm Under Pressure
Certification
- Certified FCE English Language - Cambridge Assestments - August 2022
- RSA Training - 02/2024
Languages
Italian
Native or Bilingual
English
Professional Working
Timeline
Bar Waiter
Bar Snoopy
10.2023 - 12.2023
Food Runner
Pizzeria Isola Della Pizza
07.2023 - 10.2023
Volunteer
06.2022 - 08.2022
High School Diploma -
I.S.I.S A. Malignani
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