Enrique Juan Contreras
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Support
SCT Logistics
10.2022 - Current
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Built strong relationships with field operations team to support business development opportunities and improve service.
- Maintained consistent communication with leadership team to manage customer service effectiveness by monitoring performance and assessing metrics.
Volunteer Coordinator
Ozharvest Sydney
09.2021 - 01.2022
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Worked with leadership staff and special committees to define volunteer mission and set standards.
- Developed volunteer policies and procedures, codes of conduct and volunteer standards.
- Coordinated logistics of scheduling, supplying and transporting volunteers.
Kitchen Volunteer
Adventist Healthcare
06.2021 - 10.2021
- Maintained composure and work quality while under stress.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Maintained high personal grooming standards and uniform presentation.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Receptionist Assistant
Harris Farm Markets
12.2020 - 03.2021
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Managed multi-line telephone system and greeted claimants during office visits.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Greeted numerous visitors, vendors and interview candidates.
Education
Associate of Science - Business Management
Universidad INACAP
Iquique, Chile12.2019
Skills
- Public Relations
- Verbal and Written Communication
- Staff Assistance
- Group Assistance
- Volunteer Program Assistance
- Volunteer Acquisition
Certification
- Certified First AID Certificate, Australia Wide First AID
- Licensed Australian licence C -
Timeline
Customer Support
SCT Logistics
10.2022 - Current
Volunteer Coordinator
Ozharvest Sydney
09.2021 - 01.2022
Kitchen Volunteer
Adventist Healthcare
06.2021 - 10.2021
Receptionist Assistant
Harris Farm Markets
12.2020 - 03.2021
Associate of Science - Business Management
Universidad INACAP
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