Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Work History
Customer Support
4 Years
SCT Logistics | 10.2022 - Current
Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Built strong relationships with field operations team to support business development opportunities and improve service.
Maintained consistent communication with leadership team to manage customer service effectiveness by monitoring performance and assessing metrics.
Volunteer Coordinator
4 Months
Ozharvest Sydney | 09.2021 - 01.2022
Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
Recruited and trained new volunteers on volunteer program goals and objectives.
Worked with leadership staff and special committees to define volunteer mission and set standards.
Developed volunteer policies and procedures, codes of conduct and volunteer standards.
Coordinated logistics of scheduling, supplying and transporting volunteers.
Kitchen Volunteer
4 Months
Adventist Healthcare | 06.2021 - 10.2021
Maintained composure and work quality while under stress.
Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Maintained high personal grooming standards and uniform presentation.
Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Receptionist Assistant
3 Months
Harris Farm Markets | 12.2020 - 03.2021
Maintained order and cleanliness of reception area for professional and inviting atmosphere.
Managed multi-line telephone system and greeted claimants during office visits.
Prepared, collected and distributed outgoing and incoming mail and packages.
Greeted numerous visitors, vendors and interview candidates.
Education
Associate of Science - Business Management
Universidad INACAP | Iquique, Chile | 12.2019
Member of Handball Team 2018 to 2019
Skills
Public Relations
Verbal and Written Communication
Staff Assistance
Group Assistance
Volunteer Program Assistance
Volunteer Acquisition
Certification
Certified First AID Certificate, Australia Wide First AID