En Thong (Jeslyn) Lee
Carlton,VIC
Summary
With my past working records, I am proven in promoting and have excellent customer engagement, I improved my presentation and communication skills at Village Grocer to significantly boost product awareness. Specializing in product demonstration and customer service, I consistently met targets, maintaining impeccable cash handling accuracy at Yolé. I am hoping to further expand my working experiences as a transfer student while I am in Australia.
Overview
2
2
years of professional experience
Work History
Promoter
Village Grocer
07.2023 - 09.2023
- Provided product samples, coupons and informational brochures to persuade people to buy the product.
- Coordinated logistics of promotional materials delivery, ensuring timely arrival at event location.
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Boosted product sales by demonstrating product features and benefits during promotional events; preparing and cooking the food with the sauce being promoted on the spot.
Retail Sales Associate
Padini Concept Store
05.2022 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Ensured items were replenished on sales floor at all times and kept a well-tracked record of inventories.
Cashier
Yolé
08.2021 - 02.2022
- Welcomed customers and helped determine their needs based on their preferences.
- Worked flexible schedules.
- Operated cash register for cash, e-wallets, and credit/debit card transactions with excellent accuracy levels and efficiency
- Had not encountered any issues when closing or opening the cash register while on duty; did not experience any missing or unaccounted for amounts.
Education
Bachelor of Accounting - Accounting
Royal Melbourne Institute of Technology
Melbourne, VIC08.2026
Bachelor of Business (Accounting)(Honours) - Accounting
HELP University
Malaysia05.2024
High School Diploma -
Sunway College
Malaysia02.2023
Skills
- Presentation Skills
- Product Demonstration
- Customer Service
- Target Achievement
- Product and service knowledge
- Effective Communication
- Sales expertise
- Brand Awareness
- Time Management
Languages
English
Native or Bilingual
Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Native or Bilingual
Malay
Limited Working
Timeline
Promoter
Village Grocer
07.2023 - 09.2023
Retail Sales Associate
Padini Concept Store
05.2022 - 03.2023
Cashier
Yolé
08.2021 - 02.2022
Bachelor of Accounting - Accounting
Royal Melbourne Institute of Technology
Bachelor of Business (Accounting)(Honours) - Accounting
HELP University
High School Diploma -
Sunway College
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