Enzo Nazario
Melbourne,VIC
Summary
Extensive experience in delivering high-quality customer service in fast-paced environments. Proven ability to manage time effectively while prioritizing customer satisfaction. Committed to enhancing service experiences through strong interpersonal skills and community engagement. Continuously pursuing professional development to achieve excellence in service delivery.
Overview
5
5
years of professional experience
Work History
Farmers Market Helper
Thriving Food Farms
Alphington , VIC
04.2021 - Current
- Executed setup and pack down of market stall collaboratively within team
- Oversaw vegetable and produce sales while fostering community connections with consumers and regulars.
- Helped tidy and organise our produce on the stalls.
2IC Manager
Ima Asa Yoru
Brunswick, Melbourne, VIC
08.2024 - 12.2025
- Trained new employees on customer service standards and procedures.
- Waited sections and hosted the restaurant.
- Prepared daily reports for upper management.
- Led team meetings to discuss current projects, goals, and objectives.
- Developed systems to increase efficiency of operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Senior Waiter
Coda
Melbourne CBD, VIC
09.2022 - 06.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Recommended food and wine pairings to enhance the guest experience.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- I took great care of the guests and ensured that their experience mattered.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Education
Diploma of Elite Performance - Dance - Contemporary Dance
Transit Dance
Melbourne, VIC07-2022
Bachelor of Fine Arts - Theatre - Theatre/Acting
Victorian College of The Arts
Melbourne, VIC12-2017
High School Diploma -
Bradfield College
Sydney, NSW12-2012
Skills
- Customer service
- Team collaboration
- Operational efficiency
- Conflict resolution
- Employee training
- Effective communication
- Problem solving
- Team leadership
- Adaptive learning
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
2IC Manager
Ima Asa Yoru
08.2024 - 12.2025
Senior Waiter
Coda
09.2022 - 06.2024
Farmers Market Helper
Thriving Food Farms
04.2021 - Current
Diploma of Elite Performance - Dance - Contemporary Dance
Transit Dance
Bachelor of Fine Arts - Theatre - Theatre/Acting
Victorian College of The Arts
High School Diploma -
Bradfield College