ELVIS PLEHO
Adelaide,SA
Summary
Elvis is a highly experienced Senior Domain Architect and Technical Services Manager with a diverse background in Defence, Finance, Education, Utilities, and Government sectors. He excels in delivering programs, driving digital transformation, and implementing emerging technologies such as Automation and AIOps. Building strong stakeholder relationships is one of his key strengths.
Elvis thrives in fast-paced environments with tight deadlines, always prioritizing quality and accuracy. With two decades of experience, he possesses exceptional skills in creating high-level designs, proposals, and business cases. Additionally, he has a proven track record of leading teams and managing budgets effectively.
Overview
17
17
years of professional experience
Work History
Senior System Architect - Technical Services Manager
Fujitsu Australia – Global
04.2022 - Current
- Led programs across Oceania , managing stakeholder relationships to enhance business operations and reduce costs through cutting edge technologies like Cloud, AIOps, and security enhancements.
- Modernized infrastructure , replacing unsupported end-of-life systems and driving process improvements.
- Crafted and delivered Statements of Work (SOW), High-Level Design (HLD), and Low-Level Design (LLD) documentation, tailoring solutions to specific client needs.
- Secured sign-offs for project initiation and solution delivery, ensuring seamless project execution.
- Developed Work Breakdown Structure (WBS) documents, providing clear cost breakdowns for efficient task allocation.
- Performed ISO27001 and SOC2 assessments , addressing compliance issues and penetration testing results.
- Partnered with industry leaders including AWS, IPSoft, Deloitte, and OOBE to deliver successful project outcomes.
- Advised Directors on strategic project resourcing , developing roadmaps that optimized project delivery.
- Collaborated with sales teams to propose innovative solutions, securing major contracts such as a $14 million backup and disaster recovery project for an Australian university.
- Built strong relationships with key clients like Toyota, Westpac, Victorian Health, QLD TAFE, and Defence, fostering long-term partnerships.
- Worked closely with vendors such as NetApp, Microsoft, Oracle, Enable, and ServiceNow to maximize solution value.
- Acted as SME and escalation point for engineering teams, ensuring accurate reporting, timely task completion, and proper CAB submission.
- Presented project updates to CTOs and VPs at steering committees, ensuring clear communication and achieving customer satisfaction.
Infrastructure Architect - Manager
Accenture
07.2021 - 03.2022
- Led multiple high-impact projects within Accenture's global Cloud First division, driving successful cloud migrations and digital transformations.
- Served as Solution Advisor for the Australian Digital Health Agency (ADHA), managing the migration strategy for 1,000 client servers to Azure Cloud.
- Collaborated with key stakeholders like Microsoft, DXC, NetApp, and Oracle, designing high-level architectures for Compute VM series, Storage, and Endpoint Protection.
- Directed cloud and application transitions as Service Delivery Lead for Commonwealth Bank, ensuring compliance with IT controls and meeting critical project milestones.
- Managed cross-functional teams , gathering client requirements, conducting risk assessments, and ensuring efficient service delivery.
- Proficient in Azure resource deployment , vendor collaboration, and supporting virtualized infrastructure environments.
- Experienced in ITIL incident management , overseeing change implementation and maintaining compliance with ISMS and ISO 27001 standards.
Senior Technical Lead
SA Power Networks & NEC Australia
05.2020 - 06.2021
- Managed BAU operations for the Infrastructure team, strong vendor relationships within an agile project management framework.
- Administered Windows Server environments across 800 physical, virtual, and cloud servers, including Azure administration.
- Oversaw critical Azure services , SCCM patching, load balancers, SQL clusters, and Citrix NetScaler, ensuring optimal performance.
- Security with hands-on experience implementing WAF security solutions like Imperva and CrowdStrike.
- Developed and managed infrastructure maintenance tasks , risk registers, and workflows using ServiceNow, ensuring smooth operations and risk mitigation.
Senior Infrastructure Architect
Department for Education, South Australia
01.2017 - 12.2019
- Led eduCONNECT project , linking 100 sites across three networks with a secure Azure cloud migration, ensuring data security and compliance.
- Implemented VMware Horizon at CBC College, boosting network security and performance through integration with HP storage.
- Expert in disaster recovery and backup management , overseeing data integrity and compliance with proactive Commvault upgrades.
- Specialized in information security management , reviewing ISO27001 ISMS, closing compliance gaps, and training stakeholders on new protocols.
IT Manager
Frontier Software
10.2010 - 07.2017
- Led IT team of 5 , ensuring smooth operations and effective support to SA Government.
- Managed infrastructure , with secure system builds and disaster recovery replication.
- Achieved ISO 27001 , addressing security gaps and penetration test findings.
- Supported clients , offering technical guidance and enhancing relationships.
- Oversaw office relocation , managing outages and post-migration testing for key clients.
- Upgraded security , implementing SA State Net firewall enhancements.
- Improved processes , boosting service levels and approval ratings.
- Provided strategic insights , identifying risks and advising leadership.
Senior IT Consultant
Intec Group
07.2007 - 10.2010
- Managed Intec-Microsoft partnership , enhancing network relations.
- Led solution proposals , securing key contracts.
- Oversaw major client accounts , ensuring satisfaction and long-term relationships.
- Delivered IT projects , demonstrating strong project management.
- Provided innovative enterprise architecture solutions across industries.
Education
Advanced Diploma - Information Technology & Engineering
Torrens University Australia
Adelaide, SA10.2021
Skills
- Team Building & Leadership
- IT Strategy & Planning
- Enterprise & Solution Architecture
- Migration to Cloud & Integration
- Risk - Disaster Recovery
- Compliance - Data Security
- Presales - SOW and WBS
- Business Case & Framework
- Account - Client Relationship
- IT Policy - Standards ISO27001
- Service Delivery - Operations
- IT Budgeting & Forecasting
Projects
- AIOps Deployment for Amelia SaaS Platform: SaaS platform to professional services customers across Australia and New Zealand. Such as Westpac, Toyota, QTafe and others
- Victoria Health Active Directory Domain Upgrade: Prepared high-level design and migration strategy for 30 domain controllers. Forecasted resource costs for LLD.
- Toyota Corporation Datacentre Relocation: Scheduled outages and proposed migration strategy. Estimated project resources for moving core networking infrastructure and storage devices.
- Federal Agency, ATO Azure File Sync: Produced networking HLD for secure file server connection across Australia using VPN to the cloud.
- Defence National Rollout : Assembled technical teams across Australia. Designed implementation documentation meeting defence security standards for successful rollout.
- SA Power Networks Azure Virtual Desktop: Designed proof of concept and integrated AD. Organized user experience testing and integrated applications with SCCM.
- EduConnect, Project Backup System Upgrade and Disaster Recovery: Segregated networks for 200+ schools in South Australia. Upgraded SACE backup (Commvault) with optimized data retention and automated disaster recovery tests.
- Shared Service and SA Health Infrastructure and Payroll Systems Upgrade: New architecture and migrated data for Chris21 across 2 data centres. Enabled DR with resources from Dimension Data, Deloitte, and Oracle.
- Frontier Software Certified Environment ISO27001 Compliance: Responded to security audit by Deloitte, involving penetration testing and ISMS update
Clearances
- NV2, Defence Security Clearance
- Police Check 2024, AFP
- DCSI, SA Government
Personal Development
- Foundations of Director, AICD
- Deliver Meaningful Feedback & Inspire Performance, Udemy
- Managing Staff Behaviour, Udemy
- Finance Professional Development, CBA
Certification
- AWS, Cloud Practitioner
- AI-900, Microsoft
- TOGAF 9, The Open Group
- Azure Solutions Architect, Microsoft
- Cloud Security, Palo Alto Networks
- MCSE, Microsoft
- Horizon, VMware
- Security Administrator, Check Point
- PRINCE2, Practitioner, Demotion Data
- Chris21, Frontier Software
Timeline
Senior System Architect - Technical Services Manager
Fujitsu Australia – Global
04.2022 - Current
Infrastructure Architect - Manager
Accenture
07.2021 - 03.2022
Senior Technical Lead
SA Power Networks & NEC Australia
05.2020 - 06.2021
Senior Infrastructure Architect
Department for Education, South Australia
01.2017 - 12.2019
IT Manager
Frontier Software
10.2010 - 07.2017
Senior IT Consultant
Intec Group
07.2007 - 10.2010
Advanced Diploma - Information Technology & Engineering
Torrens University Australia
- AWS, Cloud Practitioner
- AI-900, Microsoft
- TOGAF 9, The Open Group
- Azure Solutions Architect, Microsoft
- Cloud Security, Palo Alto Networks
- MCSE, Microsoft
- Horizon, VMware
- Security Administrator, Check Point
- PRINCE2, Practitioner, Demotion Data
- Chris21, Frontier Software
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